Note fondée sur 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
par un voyageur
Publié le 1 août 2024 sur Expedia
Beautiful hotel in a wonderful setting. The room was spacious, clean and well maintained. We loved the waterside restaurant in the evening and sitting in the deckchairs by the river in the afternoon. Breakfast was lovely but portion sizes very small and a little overpriced. Would recommend!
par un voyageur
Great facilities and location
Publié le 1 août 2024 sur HotelsVery pleasantly surprised by this hotel. Facilities are great and reception staff are very helpful. We asked for an extra duvet as we can’t get used to double duvets, and they brought it immediately. Complimentary water and bisquits in the room and facilities to make tea and coffee. Beds are large and comfortable. Breakfast is exceptional and very good value. Gym was well equipped and not too busy while we were there. The location is beautiful and within easy walking distance of the train station.
par un voyageur
Average stay
Publié le 31 juill. 2024 sur HotelsAverage for the money. Room was insanely hot despite 2 floor fans going non stop. Restaurant food average although priced highly. TV sound would not work and on pulling the stand out from the wall there was dust everywhere.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Anna went out of her way to help us.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
par un voyageur
Disappointing stay, should have been really lovely
Publié le 25 juill. 2024 sur HotelsHotel was very promising on check-in.
Room was fine, but was really hot and whilst there was a small desk fan, there was no air conditioning.
Unfortunately our room was right by the entrance and drop-off zone, so with windows open to try to keep a sensible temperature, we were disturbed by cars and people well into the night.
Lovely shower.
We eat at the hotel's Copa restaurant, which was expensive and served mediocre food.
They provided the wrong sauce, brought a 2nd wrong sauce, and then tried to charge us for both of them 😔
Breakfast was lovely, although would have been nice for some things (e.g. drinks, cereal, toast) to have been self serve instead of having to ask and wait to be served.
All in all what should have been a lovely stay was spoiled by a few things that should be simple to fix.
par un voyageur de Biggleswade
Publié le 23 juill. 2024 sur Expedia
Such a beautiful setting
Much larger than expected with different areas to choose to sit in
Gardens and river setting so tranquil
Food was amazing
Will definitely be back
Commentaires de Gestion de l’hôtel
25 juill. 2024 par The Swan Hotel Team, Gestion de l’hôtel
Dear Julia, Thank you for your recent stay and the wonderful feedback. We're thrilled to hear you enjoyed your time with us.We look forward to welcoming you back on your next visit.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par The Swan Hotel Team, Gestion de l’hôtel
Dear Martin, Thank you for your recent stay and the wonderful feedback. We're thrilled to hear you enjoyed your time with us. We look forward to welcoming you back on your next visit.
