Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Le An Guan | Operations Manager, Gestion de l’hôtel
Hi ANTOINE, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the near future. Kind Regards
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Le An Guan | Operations Manager, Gestion de l’hôtel
Hi Luis, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. It’s amazing and fantastic to see high scores given for our property, great to know you had a good overall stay. I look forward to passing your positive comments to my team. Again thank you for your feedback and recent stay and I hope that we can welcome you back in the near future. Kind Regards
par un voyageur
Nice but poor internet
Publié le 29 janv. 2020 sur HotelsNice hotel but the Internet was horrible and super slow.
par un voyageur
Publié le 19 janv. 2020 sur Expedia
Belle chambre, spacieuse, très bonne literie.
Par contre, de nombreuses tâches sur la moquette
par un voyageur de france
2 days for business
Publié le 29 août 2019 sur HotelsVery quiet and comfortable room
Nice breakfast
Parking easy and free
Pool and gymnasium included
But..
Very bad wifi . Even not wifi at all. Chromecast included but not working. Very bad for business work
Car is mandatory for city centre
Commentaires de Gestion de l’hôtel
6 sept. 2019 par Stefanie, Gestion de l’hôtel
Thank you for your review. I am sorry to read that you had trouble connecting to our wifi during your stay.High Speed Wi-Fi is free for every guest (typically 60 Mbps upload & download). So unless there were an outage during your stay, I will pass on your comments to the team.
We have the Madejski Stadium Park & Ride on site with Bus going to Reading Town Centre every 15 minutes Monday to Saturday.
par Daniel
Publié le 5 janv. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
13 janv. 2018 par Stefanie, Gestion de l’hôtel
Thank you for your score.
par un voyageur
Publié le 27 août 2024 sur Hotels
Pool and gym closed with no prior warning.
Whole point I booked hotel was for leisure facilities.!
No good will gesture offered, not even welcome drink fir our inconvenience!
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Le An Guan | Operations Manager, Gestion de l’hôtel
H Adeela, Thank you for your recent stay with us and your feedback. We pride ourselves on the level of service that we provide. I would like to apologise that we did not meet your expectations during your recent stay with us. Let me assure you that your feedback has been forwarded to the relevant department to improve our services. It was great to serve you at our property. Again, thank you for your feedback and recent stay and I hope that you can give us another opportunity to welcome you back in the future and that your last stay with us was a exception.
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Le An Guan | Operations Manager, Gestion de l’hôtel
Hi Jack,Thank you for your wonderful review! We're delighted that you had such a great stay with us. It was our pleasure to host you, i look forward to passing the comments about the good experience you had with the team and we look forward to welcoming you back on your next visit! Kind Regards
par un voyageur
Publié le 25 août 2024 sur Hotels
Probably one of the comfiest hotel beds I have ever experienced.
Thanks for the stay
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Le An Guan | Operations Manager, Gestion de l’hôtel
Hi Tarun,Thank you for your wonderful review! We're delighted that you had such a great stay with us. It was our pleasure to host you, i look forward to passing the comments about the good experience you had with the team and we look forward to welcoming you back on your next visit! Kind Regards
par un voyageur
Publié le 24 août 2024 sur Hotels
Has been here since Reading fest 2008 always a pleasure, good transport to the city with taxi or bus. Clean room and very nice staff.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Le An Guan | Operations Manager, Gestion de l’hôtel
Hi Anders,Thank you for your wonderful review! We're delighted that you had such a great stay with us. It was our pleasure to host you, i look forward to passing the comments about the good experience you had with the team and we look forward to welcoming you back on your next visit! Kind Regards
