Note fondée sur 763 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Understaffed, no coffee at Breakfast, lights are shut off automatically during shower, no bathtubs as advertised, very noisy all night with freeway & loud bikers
Commentaires de Gestion de l’hôtel
31 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Steve, we’re sorry to hear about the issues you encountered during your stay. We apologize for the staffing shortages, the lack of coffee at breakfast, and the inconvenience with the lights and bathtub. The noise from the freeway and bikers is also unfortunate. Your feedback is important, and we’ll address these concerns to improve our services. We hope to offer you a better experience in the future.Sincerely,Customer Care Team
par un voyageur
Publié le 24 août 2024 sur Hotels
Breakfast was a disappointment. No meat anywhere. Everything else was good. I didn’t like putting my credit card number in at on line checking.
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Lanny, thank you for your feedback. We’re glad to hear you found everything else satisfactory, but we apologize for the disappointment with the breakfast options and the online check-in process. Your comments are valuable, and we’ll consider them as we work on enhancing our services. We appreciate your input and hope to better meet your expectations in the future.Sincerely,Customer Care Team
par un voyageur de Tucson
Publié le 23 août 2024 sur Expedia
Rooms were clean although amenities were low or absentee
Commentaires de Gestion de l’hôtel
26 août 2024 par Randy, Gestion de l’hôtel
Hi Judith, Thank you for your feedback. We are sorry to hear about the notes that you listed. We are open to any suggestions you may have to enhance your experience. We hope to see you again in the future!
par un voyageur
Publié le 22 août 2024 sur Expedia
Not much to like. Kind of dumpy, for the price. The breakfast didn't have much to offer. Pretty much cleaned out before 9am. Will not return.
Commentaires de Gestion de l’hôtel
23 août 2024 par Randy, Gestion de l’hôtel
Hi Dena, Thank you for your feedback. We are sorry to hear about your experience with us. We will take those notes into consideration and try to improve on them.
par un voyageur
Travel Nurse review
Publié le 20 août 2024 sur HotelsI guess you get what you pay for.
Room: great, bed kinda soft, ac was working.
Bathroom: long and short hairs in shower.
Bugs: i definitely had roommate's that crawled around.
Breakfast: love waffles
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Shawn, thank you for your feedback. We’re glad to hear you liked the room, and the functioning AC, and enjoyed the waffles at breakfast However, we apologize for the issues with the cleanliness of the bathroom and the bugs. We will address these concerns promptly to ensure a better experience for our guests. We appreciate your comments and hope to have the chance to provide a more comfortable stay in the future.Sincerely,Customer Care Team
par un voyageur
Publié le 20 août 2024 sur Expedia
Convenient.
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Azhda, thank you for your feedback! We’re pleased to hear you found our location convenient. If there's anything else we can do to enhance your stay, please let us know. We look forward to welcoming you back!Sincerely,Customer Care Team
par un voyageur
Publié le 20 août 2024 sur Expedia
Nice enough for a return stay!
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Dore, thank you for your feedback! We're pleased to hear that you had a positive experience and would consider returning. We look forward to hosting you again soon!Sincerely,Customer Care Team
par un voyageur
Rundreise
Publié le 19 août 2024 sur HotelsFreundlicher Check-in. Älteres Hotel jedoch gut renoviert. Saubere Zimmer und Lobby. Frühstück o.k.
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Gaudenz, thank you for your review! We're glad you had a smooth check-in and enjoyed our clean rooms and lobby. It’s great to hear that our renovations and breakfast met your expectations. We look forward to welcoming you back and continuing to provide a positive experience.Sincerely,Customer Care Team
par un voyageur de Santa Rosa
Publié le 18 août 2024 sur Expedia
Excellent stay with a wonderful/nice staff. Conviently located off of the freeway, with plenty of parking and spacious rooms.
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Kimberly, thank you for your kind words! We’re delighted to hear you had an excellent stay and enjoyed our convenient location, ample parking, and spacious rooms. It’s great to know our staff made a positive impression as well. We look forward to welcoming you back and hope your next stay is just as enjoyable. If there’s anything we can do to make your visit even better, please let us know!Sincerely,Customer Care Team
par un voyageur
Publié le 15 août 2024 sur Expedia
Air conditioning did not work very well
Commentaires de Gestion de l’hôtel
17 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Sharon, thank you for sharing your feedback. We're sorry to hear that the air conditioning did not meet your expectations and that other aspects of your stay were not satisfactory. We take these concerns seriously and will address the issues with our team to improve our facilities and service. We appreciate your comments and hope to have the chance to provide a better experience in the future.Sincerely,Customer Care Team
