Note fondée sur 800 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Hotels
It was very 👍 good
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear KINICHI, thank you for your positive feedback! We're glad you had a great experience and hope to welcome you back soon!Sincerely,Customer Care Team
par un voyageur de Nürnberg
Publié le 29 sept. 2024 sur Expedia
Schöne, saubere Zimmer. Sehr große Auswahl beim Frühstücks Buffet
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Helmut, thank you for your kind words! We're thrilled to hear you enjoyed our clean rooms and appreciated the variety at our breakfast buffet. We look forward to welcoming you back for another great stay!Sincerely,Customer Care Team
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Randy, Gestion de l’hôtel
Hi Dexter, Thank you for your feedback. We are so happy to hear about your wonderful experience with us here at Days Inn! We hope to see you again in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
They charged my card twice and credit card for almost 1000 dollars and won't do anything about it. Employees need more training, did not help me ans ism still waiting for my money.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Joshua, we sincerely apologize for the inconvenience you’ve experienced with the billing error, and we understand how frustrating this must be. Please rest assured that we are taking immediate steps to investigate and resolve this issue. Our team is also undergoing additional training to ensure better handling of such situations in the future. We appreciate your patience and kindly ask that you contact our management directly so we can expedite the refund process and make this right. Thank you for bringing this to our attention.Sincerely,Customer Care Team
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The covers were dirty and there was lots of hair in the bathroom. The guy at the front desk was very kind.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Randy, Gestion de l’hôtel
Hi Rigoberto, Thank you for your feedback. We are sorry to hear about the issues you encountered with your stay. Rest assured we will improve in these areas to provide a better experience for our guests. We hope to see you again in the future!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The room itself was dirty. We didn’t even sleep in the bed. We had to sleep on top of the sheets because we didn’t feel comfortable sleeping in the sheets. The bathroom had not been cleaned as well
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Ana, thank you for your feedback. We are truly sorry to hear about the cleanliness issues you encountered during your stay. This is not the standard we strive for, and your experience is concerning to us. We will be addressing this with our housekeeping team to ensure that such oversights do not happen in the future. We appreciate you bringing this to our attention and hope you will consider giving us another chance to provide you with a more pleasant stay.Sincerely,Customer Care Team
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Varsi, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Sincerely,Customer Care Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Angela, we appreciate the awesome rating that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Sincerely,Customer Care Team
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Stay was ok but i didnt realise when i booked it the location was beside the hwy I 5 when we arrived ac was on and no windows on freeway side but wnen ac off late that nite the noise was big time so stay on other side of property . Good bed breakfast std and ok
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Randy, Gestion de l’hôtel
Hi Bill, Thank you for your feedback. We are happy to hear about your pleasant experience with us here at Days Inn! We hope to see you again in the future.
