Note fondée sur 224 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Laurence
Publié le 3 déc. 2017 sur Hotels
Very comfy and nice staff. Exactly what we needed for a good price
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Decent place for the price.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Danny,We appreciate your feedback and are pleased to hear you found value in your stay with us. We strive to provide a comfortable experience for all our guests. If you have any further comments or suggestions, please don't hesitate to reach out to our management team for further assistance.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Broken fridge and tiles in the bathroom, ceiling fan falling off. Bed was uncomfortable, they didn't replace coffee.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello keri,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We encourage guests to reach out directly to our management team to address any concerns and ensure a pleasant stay in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very rude front desk employee, room dark and old… all equipments in terrible condition… I totally understand 2star rating, but that was beyond worse!!! Cost me $103 per night which totally unacceptable.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lana,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Chris,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.
par un voyageur
Publié le 13 août 2024 sur Expedia
Price
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Marco,Thank you for your feedback! We’re glad to hear that you found our rates to be satisfactory. We strive to offer great value for our guests, and it’s wonderful to know we met that expectation for you. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
I'll try somewhere else next time.
Publié le 29 juill. 2024 sur HotelsThe photos of this motel do a good job hiding the actual condition - at least of the room I was given. Old carpet, broken tiles in the bathroom, and a very very stale smell through the room.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hello Guest,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur de Grand Junction
Publié le 29 juill. 2024 sur Expedia
Would not recommend.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Gary,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Walking in the the room smelling like dog urine can hair in the sheets of the bed under the bed. Ac filter was clogged up with dog and cat hair. Office lady was rude and disrespectful.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Rene,Thank you for your feedback regarding your recent stay at our hotel. Please know that we take these matters very seriously. I will address these concerns with our housekeeping and maintenance teams to ensure that such issues are resolved and prevented in the future. I will also discuss your experience with our staff to ensure that all interactions are respectful and professional. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Manager, Gestion de l’hôtel
Hello Luke,We're thrilled to hear you had an enjoyable stay with us! We hope to welcome you back soon for another wonderful experience.
