Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Relaxation
Publié le 28 oct. 2024 sur HomeAwayNice and quiet
par un voyageur
Ok but…..
Publié le 30 août 2024 sur HomeAwayCondo was just as described but they were replacing the wooden walkways in front of our unit so it was anything but relaxing first thing in the morning. Would have been nice to be offered another unit at the other end of the property. Don’t think we’ll stay here again.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par VrboOwner, Gestion de l’hôtel
Michelle, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Very quiet
Publié le 22 août 2024 sur HomeAwayThe condo was very clean and a quiet area
par un voyageur
Publié le 14 août 2024 sur HomeAway
par un voyageur
Second visit
Publié le 2 janv. 2024 sur HomeAwaySecond time we have stayed here.
par un voyageur
Great Location
Publié le 27 oct. 2023 sur HomeAwayWe really enjoyed our stay. Great place for the price. My kids enjoyed the hot tubs and the deer that literally walk up and let you touch them.
par un voyageur
Overcharged
Publié le 3 oct. 2023 sur HomeAwayI am totally disappointed with this reservation considering how much it cost and the response from Vacasa. The honest truth is that this is an old, tired property in desperate need of some updating. It was definitely an annoyance to have to spend my weekend dealing with these issues.
Uneven floors, carpets had stains everywhere, the refrigerator is loud and it runs all of the time
Front and back doors are warped. It was annoying to have to fight with that door to either open it or close it.
None of the windows were operational and it was a very warm weekend.
The room with the queen bed was atrocious. There was a ceiling fan in that room but the fan control chain had been ripped out of the fan so there was no way to change the speed and it was stuck on high. In the bathroom the toilet was not functional. The lift arm had rusted through. I spent at least a half hour rigging it so that we could use it, The shower curtain kept falling down. I finally got it rigged enough to take a shower. The bathroom was disgusting. The wall paper was pealing and the floor looked like it had mold. Cobwebs in the corners, the screen door off the track and not if the sheets had been changed, had to clean the toilet before we could use it and on and on.
I expected it to be functional. I doubt that it has been cleaned to the standard of the large cleaning fee for a long time and it certainly wasn’t that clean for my arrival.
I want the cleaning fee returned but Im getting a run around
Commentaires de Gestion de l’hôtel
18 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Tim, for your feedback! We sincerely apologize you have found few issues in the home. We are disappointed to read that your recent experience was not satisfactory. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur de Moriarty, USA
Nice getaway
Publié le 26 août 2023 sur HomeAwayOverall, we had a nice stay. The place was not as clean as expected.
Commentaires de Gestion de l’hôtel
10 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Danielle, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We have passed your feedback along to our housekeeping staff, so they are aware of your concerns. We hope to have the opportunity to impress you in the future!
par un voyageur
Red River Stay
Publié le 20 août 2023 sur HomeAwayThis place is located away from the busy downtown area which makes it an even better getaway! Both rooms are upstairs with walkout patios which is nice and allows for the cool air breeze to go through the rooms.
par un voyageur
Publié le 9 juill. 2023 sur Expedia
Rarely do I write a poor review, choosing primarily to allow for one-off experiences. However, it was apparent the management/owner is relying solely on the cleaning crew to inform them of anything needing attention. Our first problems was getting the door to unlock with the code. When we finally reached a human, she acted like this was the first time this has happened. Apparently, in looking at other reviews, this is a continuous problem. We had to get the key out of the key box and use it most of the time instead. There were no oven mitts. The ONLY working light in the kitchen was over the stove. The Keurig coffee machine did not work (apparently needs descaling). There was only one kitchen towel and no oven mitts at all. So we had to use a bath towel to remove hot items from the oven. Only two burners work on the stove (apparently, this was also reported in another review but never repaired). Windows are so dirty, we were unable to get them open to allow for cooler air in the hotter afternoons. The screen on upstairs sliding door was broken and just propped against the door. Recommend someone from Vacasa visit their unit(s) regularly to see how poorly they are maintained. It’s apparent no one has checked this unit in quite some time. Very disappointed and will not rent from Vacasa again.
