Ratings based on 123 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 13, 2024
It was a nice stay.
Comment from Hotel Management
Nov. 22, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you Kyle, we are happy you enjoyed your stay.
by A traveller
Posted Aug. 26, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you Erica, we are happy you enjoyed your stay.
by A traveller
Posted Aug. 25, 2024 on Expedia
The staff made the stay amazing! They were attentive kind and thoughtful. The beds were extremely comfortable and the room was large. We couldn't have asked for a better place to stay. The continental breakfast was really good and they had different options each day we were there.
Comment from Hotel Management
Oct. 2, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you so much, Aaron! The staff works very hard to make sure guests, as yourself, are happy and comfortable while staying with us. We appreciate your feedback and we are so happy you enjoyed your stay with us.
by A traveller
Posted Aug. 22, 2024 on Expedia
Away from dining areas. Clean enough. Food choices were acceptable.
Comment from Hotel Management
Oct. 2, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you, Mary Ann.
by A traveller
Posted Aug. 20, 2024 on Expedia
Friendly staff, clean room. Plenty of parking.
Comment from Hotel Management
Sep. 17, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank You
by A traveller
Posted Aug. 16, 2024 on Expedia
Room was very nice. Area was quiet and felt very safe. Would definitely stay again
Comment from Hotel Management
Sep. 3, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you Amanda! We are so happy to hear that had a nice stay with us. We look forward to seeing you again.
by A traveller
Posted Aug. 11, 2024 on Expedia
New facility - very clean
Right off of I-5 - extremely noisy. Impossible to get good sleep.
Comment from Hotel Management
Sep. 2, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express REDDING NORTH – SHASTA LAKE.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
by A traveller
Posted Aug. 10, 2024 on Expedia
Staff was super friendly and willing to help. There were some problems with the computers and it was a little rough around the edges, but it was clean.
Comment from Hotel Management
Aug. 28, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you for your feedback, Anthony. Happy to hear you enjoyed your stay in our clean rooms. We hope to see you again soon.
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you, Morgan, hope to see you again.
by A traveller
Posted Aug. 7, 2024 on Expedia
Comment from Hotel Management
Aug. 28, 2024 by Shirley Tillman/General Manager, Hotel Management
Thank you for your feedback, Allyson. We are happy to hear that you enjoyed your stay with us
