Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable and convenient
Publié le 22 oct. 2024 sur HotelsComfortable and convenient for short stays (ours was three nights). Friendly, efficient service. This is our second time staying there, and we would do so again.
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Jonathan RediResponse Specialist, Gestion de l’hôtel
Dear Terry,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING. It was great to read that you were pleased with the comfortability, the friendliness of our staff and the service provided. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Emelia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN REDDING and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
par un voyageur de Kamloops
Publié le 21 oct. 2024 sur Expedia
Great place for a night or a few. Clean room and comfy bed. Friendly staff.
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Recordo Rediresponse Specialist, Gestion de l’hôtel
Hey Donna,Thank you for taking the time to complete our guest survey. Red Roof appreciates your 5/5 score and comments regarding your recent stay at the Red Roof Inn Redding. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with our clean and comfortable rooms, also our friendly service. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
par un voyageur de Albany
Publié le 20 oct. 2024 sur Expedia
Not good. Not a great area. Dirty around the perimeters of room. Had to switch rooms twice!
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Charles. The staff and I at the RED ROOF INN REDDING appreciate your 3/5 score. However, you indicated that the area of our hotel, the cleanliness of the room, and the other highlighted concern hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Clean & Neat rooms. Staff is very polite, helpful and courteous.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Oshane RediResponse Specialist, Gestion de l’hôtel
Dear Shreesha,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN REDDING. We sincerely appreciate your comments and are happy to hear you had a great experience with us especially regarding the cleanliness, neat rooms and polite staff. Red Roof aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay.I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,OshaneRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Hello Katie, The staff at the Red Roof Inn Redding and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof Management RediResponse Specialist
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Cameron,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Redding and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,SaneshaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Tv cable pulled out of wall. Had to move to another room. Toilet paper holder broken off wall. Bearings gone in bathroom fan, very loud. Curtain off rod. Noisy
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Carol,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Redding. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the noise disturbance, the broken toilet holder and other concerns mentioned. Please accept our sincerest apologies for the impact these issues had on your stay. I can assure you that I have brough your feedback to management's attention in an effort to ensure your experience is not repeated. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ToujanaRed Roof Management RediResponse Specialist
par un voyageur
Worthy the lrice foe one night.
Publié le 18 oct. 2024 sur HotelsThe front desk was awesome! The room had a funny smell and when our shower head fell off they basically said yah, our bad. We made it work but it was not impressive. The room has been updated and they are trying but maybe don’t put people in a room that isn’t quite done with its Reno.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par LaTunde RediResponse Specialist, Gestion de l’hôtel
Dear Carmen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN REDDING. At Red Roof we are happy to know that the front desk was awesome. However, regarding your comment of the odor of the room and all other concerns mentioned. These will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 oct. 2024 sur Expedia
I would come back and stay at this place.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Tony, Gestion de l’hôtel
We are glad to hear about your experience and willingness to come back, as always if there is anything we can do to help just ask our front desk team.
