Note fondée sur 448 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
It was ok for the cost. Double bed booked for 2 people. Only 1 towel and 3 pillows. It was only in the morning that we where in the shower and realised that non of the pumps where working priperly on the shower gels etc. Unfortunatley no staff present in the hotel. Just a telephone number to call.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Marstons Inn Team, Gestion de l’hôtel
I'm sorry to hear your stay wasn't as you expected, We only provide one towel in all our rooms, At the reception we always have some behind the desk as a back up.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Great hotel with an attached restaurant at reasonable prices
My Only 2 issues were there was nobody at the hotel reception just a phone number nobody answered
Asked to have my room cleaned and it didn't get done so had to ask for more toilet roll and towels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Marstons Inn Team, Gestion de l’hôtel
Hi Steven, thank you for your review We are sorry to hear you had a few issues with your stay.We hope we can give you a much better experience your next stay with us.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Team, Gestion de l’hôtel
Thank you for your review Frank, hope to see you again soon
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Marstons Inn Team, Gestion de l’hôtel
Thank you for an amazing review Fie, so pleased you enjoyed your time with us, hope to see you again soon
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Marstons Inn Team, Gestion de l’hôtel
Thank you so much for your review Hope to see you again soon
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Marstons Inn Team, Gestion de l’hôtel
Thank you for your review. We will pass your comments on to the team. We look forward to seeing you again soon :)
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Marstons Inn Team, Gestion de l’hôtel
Thanks so much for your review!We will pass your comment back to our teamWe hope to see you again soon
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Marstons Inn Team, Gestion de l’hôtel
Thank you for a great review, we hope to see you again soon!
par un voyageur
I will return again and again
Publié le 9 août 2024 sur HotelsI return to this hotel again and again. The staff are so helpful and accommodating. The car park accessible. The rooms are comfortable and the area is very quiet.
Commentaires de Gestion de l’hôtel
9 août 2024 par Marstons Inn Team, Gestion de l’hôtel
Thank you so much for a great review, I will be sure to pass the message on to our staff. Thanks, Marston's Inns Team.
par un voyageur
Won't be going back.
Publié le 4 août 2024 sur HotelsReception un manned. Phone number and wait, in my case 15 minutes.
Room with view of carpark, was extremely hot with one restricted opening window and no fan provided.
Restaurant. After placing my order, and waiting 1 hr 10 minutes, I complained and was told they'd made a mistake and my order was missed. When it did eventually arrive, the food was overcooked and dry. My bill was refunded after compaining again.
Commentaires de Gestion de l’hôtel
5 août 2024 par Marstons Inn Team, Gestion de l’hôtel
We are sorry you did not get the best experience on this occasion, we hope you will return soon we can give you a 5*experience
