Note fondée sur 894 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,8 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Smelly and noisy. No peace don't go.

Publié le 16 sept. 2023 sur Hotels
This hotel is beautiful. Pictures are accurate. BUT smell and sounds are the problems here. There was a terrible sewer smell. And the AC equipment on the roof next to windows made extreme non-stop noise. They know this so they provide ear plugs -and- a white noise machine!!! Go somewhere else.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Kevin Courtney, Front Desk Manager, Gestion de l’hôtel
Hi Maxime, We appreciate your feedback, thank you for taking time to leave this review. I am sorry that your stay was negatively impacted by the hotel construction smell and AC unit noise. Being a historic hotel, we are always looking for ways to make our guests more comfortable. We do appreciate you choosing SCP, and we are grateful for your feedback! Kevin CourtneyFront Desk ManagerSCP Redmond Hotel
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par SCP Redmond Team, Gestion de l’hôtel
Hello Tim,Thank you for your 5 star review! We look forward to seeing you at SCP Redmond soon.SCP Redmond Team
3 sur 5
par un voyageur

Publié le 30 juin 2024 sur Expedia
Room was very small for the price!
Commentaires de Gestion de l’hôtel
1 juill. 2024 par CS, Gestion de l’hôtel
Thank you, Claudia for your feedback. We always aim to improve. Here is some tips for next time that you might find helpful; Book in advance, when you book in advance you can usually secure a lower rate ahead of time. Ask if an upgrade is available upon check in, We aim to please! Lastly, We offer Fair Trade Pricing which basically means if the price doesnt match the quality, we will make it right for you!
5 sur 5
par un voyageur

Publié le 30 juin 2024 sur Expedia
This was such a stunning hotel. It felt like you weren't in a hotel room but like in a spa. It was peaceful and quiet.
Commentaires de Gestion de l’hôtel
30 juin 2024 par CS, Gestion de l’hôtel
Thanks Korin, Im Glad you found it to be peaceful and relaxing, We thoroughly enjoyed hosting you!
5 sur 5
par un voyageur

Publié le 28 juin 2024 sur Expedia
Peaceful stay!
Commentaires de Gestion de l’hôtel
28 juin 2024 par SCP Redmond Team, Gestion de l’hôtel
Hi Pricila,Thank you for the 5 star review! We are so glad you had a peaceful stay and look forward to welcoming you back again soon.SCP Redmond Team
5 sur 5
par un voyageur

Publié le 28 juin 2024 sur Expedia
Love the concept and it being different (in a good way) than other box hotels! So recommend!
Commentaires de Gestion de l’hôtel
28 juin 2024 par SCP Redmond Team, Gestion de l’hôtel
Hello Ann-Christine,Thank you so much for taking the time to review your recent stay with us. I'm so happy to hear you had a fantastic experience! Thank you for being a part of this adventure with us!As a new hotel we are trying to get our name out there as THE destination to stay in Central Oregon. Make sure you are following us on social media and stay up to date on our happenings! We look forward to you choosing to stay with us again in the future! SCP Redmond Team
5 sur 5
par un voyageur

Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par SCP Redmond Team, Gestion de l’hôtel
Hi Celestin,Thank you for the 5 star review! We look forward to welcoming you back soon.SCP Redmond Team
5 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2024 par CS, Gestion de l’hôtel
Thank you so much for staying with us! We cant wait to see you again!
5 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2024 par CS, Gestion de l’hôtel
We hope to see you again soon! Thank you
4 sur 5
par un voyageur

Publié le 25 juin 2024 sur Expedia
Everything was fine but parking. Staff says the academy allows hotel guests to use the spots but I wasn’t sure so I parked in public parking across the road. It would be preferred if the hotel would place signs that state where their parking is.
Commentaires de Gestion de l’hôtel
28 juin 2024 par SCP Redmond Team, Gestion de l’hôtel
Hello Chris, Thank you for taking the time to review our recent stay at SCP Redmond. I am happy you had a good stay, but I see that we had room for improvement. As a new hotel, feedback is a gift to us, so your review about parking signs allows us to closer review our operations. Thank you for being on this adventure with us and we look forward to welcoming you back to SCP Redmond again soon!SCP Redmond Team