Note fondée sur 858 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024
Room didn’t have a microwave, which seems odd to me. Decent size refrigerator and the rooms are clean. Property is nice and a little quiet haven around the desert landscape.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Kirby, thank you for staying with us at Eagle Crest Resort. It's great to hear you found our property to be a peaceful retreat and the rooms clean. Our team is always exploring ways to enhance the guest experience, including room amenities. We're looking forward to welcoming you back.
par un voyageur
Publié le 10 août 2024 sur Expedia
The property was beautiful. The room was very nice. We wish you could have squeezed in another upholstered chair for sitting.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Norm, it’s wonderful to hear you had a great time at Eagle Crest Resort. The team appreciates your feedback and will take your suggestion into consideration. We're looking forward to welcoming you back.
par un voyageur de sedona
Publié le 9 août 2024 sur Expedia
Golf courses were good. Room was outdated. My TV had parental locks set on it that they could not fix, so I was only able to watch kids cartoons and the olympics. My tub was clogged and dirty, which they did fix the next day. Did not offer me anything, which I was not shooting for, but told me they would not comp me or change my room because I booked through expedia. The reservation department was very nice and flexible though and helped me with a different issue so that dept gets a solid 5 out of 5 but the on premise part was pretty disappointing.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Nathan, appreciation is extended for sharing thoughts on your visit. It is nice to know the golf courses were enjoyed. The team hopes that any future visit will meet all your expectations. It is good to hear the reservation team showed flexibility and helpfulness. Your feedback regarding certain room challenges has been noted.
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Debbie, thank you for sharing your feedback. The team is always striving to provide the best experience for guests. Your input is highly valued. Should you wish to discuss any aspects of your stay further, please do not hesitate to reach out. Safe travels ahead.
par un voyageur
Publié le 8 août 2024 sur Expedia
Great property
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Angie, we're thrilled you enjoyed your stay at Eagle Crest Resort. We look forward to welcoming you back in the future!
par un voyageur
Publié le 8 août 2024 sur Expedia
The lead in housekeeping was super kind and accommodating and had our room ready really early! We had to drop my dog off for surgery at 7:30 am and we were exhausted after the drive and so appreciative of the consideration and extra effort!!!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Cassandra, we're delighted you loved your experience at Eagle Crest Resort. Our team members take pride in providing exceptional service, and it's fantastic to hear that the accommodations made your stay more comfortable. We hope your dog is doing well and look forward to welcoming you back in the future.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Darrell, thank you for staying with us at Eagle Crest Resort. It seems like you had a pleasing experience, and we look forward to welcoming you back.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Customer Service, Gestion de l’hôtel
Carla, we’re delighted you loved your experience at Eagle Crest Resort. Our goal is to deliver the best experiences for our guests, and your rating confirms we've succeeded. We hope to welcome you back soon!
par un voyageur
Publié le 7 août 2024 sur Expedia
Headboards were scarred up. Sink did not drain well.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Flavel, thank you for sharing your experience. Eagle Crest Resort values your feedback and ensures that all areas are well maintained for future guests. Your comments have been noted, and the team will take them into consideration for improvement.
par un voyageur de Chico
Publié le 7 août 2024 sur Expedia
Nice and relaxing
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
David, we're delighted you loved your experience at Eagle Crest Resort. It's wonderful to know you found your stay relaxing. We hope to welcome you back soon.
