Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Customer Service, Gestion de l’hôtel
Ricardo, thank you for sharing your feedback. We hope that the next time you visit, your experience will be even more enjoyable.
par un voyageur de Milwaukie
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Michael.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The facility needs some repair and upkeep
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Nancy, thank you for sharing your feedback. It's great to know you enjoyed your stay at Eagle Crest Resort. Your comments are important to us, and we continually strive to enhance the guest experience. We hope to welcome you back soon.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Thanks for the perfect rating, Charles!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Eagle Crest Resort.Have a wonderful day!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Customer Service, Gestion de l’hôtel
Sharla, thank you for your feedback. The team is committed to understanding guest experiences and making improvements. Should you have specific concerns or suggestions, feel free to reach out directly.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Lori, thank you for staying with us at Eagle Crest Resort. We're thrilled to know you had a positive experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We liked the layout of the room we stayed in, and it was mostly clean. When we pulled out the cushion on the sofa bed, the cushions were dirty and food was underneath, no bedding anywhere, no extra sheets, blankets, nothing to be found. It was the lack of bedding for the bed we had to request and the missing coffee maker that we requested at the front desk and by phone, and finally a 3rd attempt at the front desk when we received a dirty, appliance. Light bulbs were burnt out and just seemed like maybe this wasn't their usual room they rented out.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Heidi, the feedback is appreciated and the experience described doesn’t reflect the typical standards guests can expect. The room's layout and cleanliness are important aspects, and ensuring all amenities, including bedding and appliances, are fully ready for use is a priority. The team is dedicated to addressing these concerns and improving the overall guest experience.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
What a great stay!! They were more than accommodating! Thank you for the special touch and kindness from their front gal Libby!! Amazing!!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Ahren, we’re delighted you loved your experience at Eagle Crest Resort. Libby will be thrilled to hear about your kind words. Thank you for staying with us, and we look forward to welcoming you back!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 4-star rating, Sherry!It's great your time at Eagle Crest Resort was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
par un voyageur de Sweet Home
Publié le 28 sept. 2024 sur Expedia
the property and the grounds are kept in very good condition, we enjoy coming to eagle crest lodge for a nice quiet get away.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Customer Service, Gestion de l’hôtel
Richard, thank you for staying with us at Eagle Crest Resort. We’re delighted you appreciated the well-maintained grounds and enjoyed a peaceful getaway. We look forward to your next visit.
