Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lovely getaway weekend
Publié le 29 nov. 2024 sur HomeAwayThe unit was very clean and perfect for us. It was walking distance to everything we needed.
par un voyageur
Comfortable and Convenient
Publié le 15 nov. 2024 sur HomeAwayThis second floor apartment was roomy, comfortable, and very convenient to downtown Rehoboth Beach.
par un voyageur
Never again
Publié le 25 sept. 2024 sur HomeAwayBooked this property for a 2 night stay and canceled after the first evening. First day check-in was at 4:00pm by 4:15 I was on the phone with Vacasa about numerous issues with the property. The guest room mattress had a huge brown stain on it, the pull out sofa had food crumbs, silverware left in the sink, black mold on the shower,2 out of the 3 smoke detectors were completely missing and had wires hanging from the ceiling. The most frustrating part was it took almost 3/4 of a day to be contacted by the property manager. For that reason alone I’m hesitant to ever book thru Vacasa again. The place was extremely filthy. I will end with this though, the property manager did make good and refund our entire trip so that was really the only positive experience we had. The restaurant below was extremely loud until about 10:30pm but no fault of Vacasa as we knew this when we booked our stay. Just a heads up
Commentaires de Gestion de l’hôtel
9 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your experience regarding your stay with us. We sincerely apologize for the issues you encountered upon check-in, including the condition of the guest room mattress, cleanliness concerns, and safety hazards like the missing smoke detectors. We understand how frustrating it must have been to wait for a response from the property manager, and we appreciate your patience in that situation. While we're glad to hear that the property manager refunded your trip, we recognize that this experience fell short of your expectations. Your feedback is crucial, and we will take immediate steps to address these issues with our team to ensure future guests do not face the same challenges. Thank you for your understanding, and we hope you’ll consider giving us another chance in the future.
par un voyageur
Great location, great porch!
Publié le 9 août 2024 sur HomeAwayWe loved this house. It looks bigger than the pictures. Awesome to have towels and sheets provided. The location was fantastic and a quick 10 minute walk with two toddlers. Would have been nice to have a dishwasher but we knew they didn’t since it wasn’t in the listing. The outdoor porch was wonderful. Thanks so much
par un voyageur
Great location
Publié le 15 juill. 2024 sur HomeAwaySpace was just enough for family of four. The location was perfect-short walk to the ocean and great restaurants and boardwalk. The master bed wasn't that comfortable-could use a mattress cushion. The kitchen could use more cups and plates and there definitely needs to be an umbrella on the big porch. Hard to use the space during the day.
par un voyageur
Wonderful
Publié le 16 juill. 2023 sur HomeAwayThe property was super clean and very cute. There was a ton of towels (very appreciated) which was great because we went to the beach a few times each day. The location was excellent, steps from the beach. We would definitely stay again.
par un voyageur
Excellent apartment but inaccurate listing
Publié le 5 juill. 2023 sur HomeAwayThis was an excellent apartment - clean, beautiful, and in the perfect location. But unfortunately, there was one major issue that ruined our stay - the listing said that there would be beach chairs and an umbrella in the apartment, but they weren't there. We specifically didn't bring our own because the listing said we didn't need to. I called Vacasa customer service on our second day and was told that someone would get back to me about it, but no one followed up with me. I was very pregnant with back problems and sitting directly on the sand was painful for me, so this really ruined our beach time. There are some chair rental stands on the beach, but they weren't always open when we were there, plus we didn't want to pay extra money for something that was supposed to be included. At the end of our stay I emailed Vacasa to tell them about the problem and again, they said that someone would follow up with me, but no one did. This was really disappointing, especially because it was otherwise such a nice apartment.
Commentaires de Gestion de l’hôtel
21 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for providing your valuable feedback. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Great town and beach location!
Publié le 15 mai 2023 sur HomeAwayExtremely convenient to the beach, shopping and food. All walkable. Came during the end of the off season so no need to pay for parking and there were no crowds. Bring beach towels, chairs, and a beach umbrella if needed. Living room with pullout couch had its own door so could be used as bedroom. Only 1 above sink mirror in bathroom so be prepared if needed. Highly recommend location due to its convenience.
par un voyageur
Great spot!
Publié le 13 sept. 2022 sur HomeAwayGreat spot in that is a few steps from tons of place to go in Rehoboth. Beach, boardwalk, restaurants, bars, DogFish etc. Communication was easy as well.
