Note fondée sur 274 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2024 sur Expedia
They did not have the room I requested. The place looked like a refugee camp. Multiple people staying there full time with their laundry hanging on the rails and kids running everywhere. Did not feel safe, and multiple rooms offered and every one had a problem. Refrigerator defrosted water on floor. Another room the air conditioner was hot-wired in and did not work.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par MJ - Front Desk, Gestion de l’hôtel
We deeply apologize for the issues you encountered during your stay with us as far as the room and appliance issues. We do have some long-term guests and a few do have children. Those long-term guests currently call our establishment "home". We are sorry that children playing and clothes hanging to dry made you feel "unsafe". Thank you for your review as we will do our best to remedy the room and appliance issues.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par MJ - Front Desk, Gestion de l’hôtel
Thank you, for your review.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par MJ - Front Desk, Gestion de l’hôtel
Thank you, for your review.
par un voyageur
Publié le 17 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 oct. 2024 par MJ - Front Desk, Gestion de l’hôtel
Thank you, for your review.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Although its cold now, wish they had pool. I've stayed maybe 3 or 4 times and never had a problem.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par MJ - Front Desk, Gestion de l’hôtel
Thank you for your review and for choosing us to stay with!
par un voyageur
Need handicap ramp at front door with closer handi
Publié le 13 oct. 2024 sur HotelsGreat atmosphere, awesome front desk staff. Hotel in a remodeling state so some tiny issues like microwave looked like it was on fire inside, rm 121. Overall, it was a great stay; for needing a place to sleep for the night and continental breakfast was good except needed individual cream cheese instead of sharing a block with several people touching it. Need individual juices (orange, apple, etc) also individual milk for cereals. Would recommend staying and will probably be back.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par MJ, Gestion de l’hôtel
Thank you for your review and your suggestions. We will do our best to make some changes. Thank you for choosing us for your stay!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Everything; cleanliness, comfortability, and also awesome hospitality!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Staff, Gestion de l’hôtel
Thank you for your review and for choosing our hotel; for your stay.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
I reserved a king room, got 2 full beds, no attempt to resolve the issue. There was a definite language barrier. A case of “you get what you pay for”.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Staff, Gestion de l’hôtel
We apologize for not having a room with a king bed available. We will try our best in the future to make sure you receive what you reserved. Thank you for choosing us for your stay and for your review.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Staff, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Staff, Gestion de l’hôtel
Thank you for your review.
