Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Maia, Gestion de l’hôtel
Thank you for sharing your feedback. If there’s anything specific you think we could improve or if you have any suggestions, we’d love to hear them. Your input helps us enhance our hosting and ensure a better experience for future guests. We hope to have the opportunity to host you again and make your next stay more enjoyable.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Love Canyon Flats
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Maia, Gestion de l’hôtel
Thank you so much for your positive feedback! We're delighted to hear that you love Canyon Flats. If there’s anything specific you enjoyed or if you have any suggestions, feel free to share. We look forward to welcoming you back soon!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Overall, the property provided a satisfactory stay with clean and well-maintained rooms. However, the lack of parking and the inconvenient location for navigating by car were the only drawbacks. It's suitable for walking around during the day, but I wouldn't recommend walking at night.
The location of the stay in downtown was great because it was right in the middle of where many activities take place.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Maia, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear that you found the property clean and well-maintained and that the downtown location was convenient for activities. We apologize for the inconvenience caused by the parking situation and the difficulty navigating by car. We appreciate your comments about the safety of walking around at night, and we’ll take this into consideration for future improvements. Your input is invaluable in helping us enhance our guests' experiences. Thank you again for sharing your thoughts!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
The flat was great. It was clean and there wasn't an awful smell unlike some hotels. The bed was comfortable. The views were nice. I'm definitely going to book here more often.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Maia, Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear that you enjoyed the flat and found it clean, comfortable, and with nice views. We’re delighted that you plan to book with us again. If you need any assistance with future bookings or have any special requests, please don’t hesitate to reach out. Looking forward to hosting you again soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
The set up was nice: however the area was a bit noisy cars passing by all day and night. The last night I was there across the street there is a tire shop and a few losers decided to park at the tire business play their LOUD music from 12am-2am! It was horrible we did not get enough rest! I personally wouldn’t book a second time here. ALSO THIS IS NOT A HOTEL MORE LIKE A AIRBNB. If you want your room to be cleaned you have to pay an additional extra fee for each day/time.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Barsala Customer Success Team, Gestion de l’hôtel
We're sorry that your stay did not meet your expectations. We appreciate your feedback.
par un voyageur
Publié le 13 août 2024 sur Expedia
Condo was very nice and clean, carpets in the building not so much. No access to facility parking. Very quiet.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Barsala Customer Success Team, Gestion de l’hôtel
Your feedback means a lot to us as we continuously strive to improve our services. We look forward to hosting you again in the future.
par un voyageur
Publié le 12 août 2024 sur Hotels
Very cute condo. Clean, and very cozy. Very loud street noise at night past 1am, not enough paper towel rolls, inconvenience to constantly ask for things (I just dealt with what we have), and wish Barsala gave us a better explanation about parking garage. If in the future can Barsala put IN CONTEXT ABOUT PARKING GARAGE. It be nice if they advised us if we want to park in the parking garage, to let them know in advanced to get a spot in the garage. I wanted to park in the parking garage, all they stated was limited parking garage. I requested the day of and there was no availabilities.
Commentaires de Gestion de l’hôtel
12 août 2024 par Barsala Customer Success Team, Gestion de l’hôtel
Your feedback means a lot to us as we continuously strive to improve our services. We look forward to hosting you again in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
Our key fob didn’t work to get into our room. We had to wait a half hour, driving all day and moving our daughters into their dorms, to have someone open our door. We then had to call and wait another 20 minutes the next morning to have someone lock our door so we could leave. We didn’t have access to our room for a day and half and then we had to make a special trip down there to get our fob programmed correctly. I had to call over and over when they said they would call me back to get updates on our issue. We never received a callback. I would not recommend renting from BARSALA. They have horrible customer service and the place we stayed at, the floors were sticky which it seems they never mopped the floors.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Barsala Customer Success Team, Gestion de l’hôtel
We are sorry to hear that your room had some issues upon checkin. We understand how important it is to have a comfortable environment, and we assure you that this is not the standard of room that we uphold. We will take your feedback seriously and work towards improving that unit.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Barsala Customer Success Team, Gestion de l’hôtel
Thanks for your feedback! We look forward to hosting you again in the future.
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Barsala Customer Success Team, Gestion de l’hôtel
We're sorry that your stay did not meet your expectations. We appreciate your feedback.
