Note fondée sur 2 597 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2023 sur Hotels
Grande chambre confortable et agréable, nous avons passé un très bon séjour. Nous avons bien mangé au restaurant du casino.
Commentaires de Gestion de l’hôtel
6 oct. 2023 par J Resort Response Team, Gestion de l’hôtel
Thank you so much for providing us your positive review! We hope you will choose to stay at the J Resort again in the future.
par un voyageur
Publié le 5 janv. 2025
Definitely a top spot to stay in downtown Reno.
Commentaires de Gestion de l’hôtel
5 janv. 2025 par Ritchel, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 25 nov. 2024
I had requested an accessible room -could not get a wheelchair into the bathroom and the toiled was not handicap style, normal height off the floor.
Commentaires de Gestion de l’hôtel
26 nov. 2024 par J Resort Response Team, Gestion de l’hôtel
We are very sorry for failing to provide you with your request, John. We will make sure to look into this so that it does not happen again. Thank you for bringing this to our attention.
par un voyageur de So Lake Tahoe
Publié le 20 nov. 2024
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Mary Ann, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback!
par un voyageur
Publié le 21 oct. 2024
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Ritchel, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
The property is okay. The issue we had with the room was that we could smell cigarette smoke every so often and we weren't sure if it was coming through the ventilation or not but it detracted from the stay. The casino is small. I do have to say that all of the staff I interacted with was very helpful and friendly
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Ritchel, Gestion de l’hôtel
We're sorry, we'll work hard to fix the issue. Thank you for staying with us.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
comfortable stay - newly renovated look and feels very upscale. Front desk staff were very friendly!
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Ritchel, Gestion de l’hôtel
Thank you for staying with us. We appreciate the feedback.
par un voyageur
Clean for sure
Publié le 13 oct. 2024 sur HotelsTop to bottom this Hotel was extremely clean and well maintained. Even the ashtrays were cleaned quickly at the slot machines.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Ritchel, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Lived everything about it. The cleanliness and convenience of the place.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Ritchel, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
We had a great time
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Ritchel, Gestion de l’hôtel
Thank you for staying with us. We appreciate your feedback.
