Note fondée sur 4 823 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2022 par Peppermill Guest Services, Gestion de l’hôtel
Good Morning Michel,
We would like to extend our sincerest apologies for not meeting your expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.
par un voyageur
Publié le 12 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
12 mai 2022 par Peppermill Guest Services, Gestion de l’hôtel
Thank you for the 10 out of 10 Benjamin! We sure appreciate it and look forward to seeing you again soon.
par un voyageur
Publié le 31 oct. 2024
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Anita, for being our guest at the Peppermill and for the 5-star review! We are happy to hear that you enjoyed your stay, and we look forward to seeing you again soon!
par un voyageur
Publié le 9 oct. 2024
Very clean, new, very nice screens for sports, plenty of bar stool options
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Raj, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.
par un voyageur de Napa
Publié le 5 oct. 2024
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Service Excellence, Gestion de l’hôtel
Damian, thank you for being our guest and we look forward to welcome you back in the near future.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Donna, for choosing the Peppermill Resort Spa Casino and your 10 out of 10 rating. We hope to have you as our guest again soon.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Beautiful room and really great pool, even for the kids. Prob one of the nicer hotels in Reno. Will definitely return despite Customer Service check having a very weird and rude attitude for no apparent reason. But other than that, the stay was great
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Nick, for being our guest at the Peppermill and for taking the time to share your experience! We are happy to hear that you enjoyed your stay. We do apologize for the service you experienced and any interaction with our staff that fell short of excellence. We do hope we can welcome you back and ensure a more pleasant experience!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Sheldon, for being our guest at the Peppermill and for the 5-star review! We are happy to hear that you enjoyed your stay! We hope to see you again soon!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Barbara, for being our guest at the Peppermill and for the 10-star review! We are happy to hear that you enjoyed your stay! We hope to welcome you back soon!
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Service Excellence, Gestion de l’hôtel
Thank you, Devanee for being our guest at the Peppermill and for the 10-star review! We are happy to hear that you enjoyed your stay! We look forward to welcoming you back soon!
