Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
3,9 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2015 sur Hotels
Patronne pas aimable. Arrivée aux alentours de 19h à cause d'un accident sur l'autoroute. Accueil pas très sympathique. Sinon, bons repas, joli cadre.
par un voyageur de Toronto
Beautiful place, terrible treatment
Publié le 8 août 2017 sur Expedia
Contre : Get rid of the mean woman!
Let me start with the positives: this place is clean, neat, tidy, and in a lovely and quiet location. The room was immaculately clean. Breakfast was delicious.
My stay there was terrible however due to the extremely unkind (verging on the extremely mean) treatment by one of the family members running this place -the middle aged woman.
I had been driving for seven hours to get there, right before I reached the nearby main city, Bolzano, a severe thunderstorm struck and the GPS sent me around in loops. Finally, using my bad Italian and the mediocre English of locals in Bolzano, I was able to make the risky drive up to Soprabolzano taking the hairpin turns in the severe storm. Instead of arriving at 7pm as I had planned, I arrived a few minutes after 9pm --long before the hotel's recommended late arrival limit. The middle aged lady received me with a huge frown, literally slapped my room key on the desk, and sent me to my room like a disobedient child saying that she will finish the check in the next day before breakfast. She never shared with me any information about the hotel's amenities, the internet password...etc. When I asked her where I can eat dinner, she specifically told me that there is nowhere to eat dinner. I found out the next day an abundance of cafes, bars and hotels with restaurants within walking distance! Her horribly mean treatment continued throughout my stay. I would never recommend this place to anyone.
par Alvaro de Heredia, Costa Rica
Excelente hotel para descansar.
Publié le 29 juill. 2016 sur HotelsEl lugar, Soprabolzano, es increible para salir a caminar o rentar una bicicleta a unos pasos del hotel. Es infaltable subir hasta el Corno del Renon, en mi caso en bicicleta, por los senderos. Tambien se puede llegar en auto. Con la habitacion nos dieron una tarjeta Renon Card que nos permitio utilizer los feniculares y todo el transporte publico de la zona. Excelente adicion a la habitacion.
par Brent de cambridge
Much better value than anything in Bolzano
Publié le 14 juin 2015 sur HotelsGlad I took the tram up from Bolzano, the views and quality of hotels are much better up the mountain
par un voyageur
Publié le 8 janv. 2015 sur Hotels
par Ana de Derbyshire
Absolutely excellent
Publié le 29 juill. 2013 sur HotelsOnce we found it, at the top of a mountain, we thought the hotel, its view, the room, the family who owns it, the dinner, the breakfast, everything was superb. Worth every penny ...
par un voyageur
Happy Couple
Publié le 30 juin 2013 sur HotelsWonderful hotel, family ran. They gave us a card to use for local Tram, Trolley and museums. The road to the hotel is an easy 17 KM, about 20 minutes from the Bozen/Bolzano which are the same towns. The free breakfast had everything a person could desire. Easy parking at the hotel. The only difficulty was locating the address on GPS, but if you get to Bozen the local people will direct you to Oberbezen.
par annemarie
Publié le 25 avr. 2013 sur Hotels
par un voyageur
Bestes Hotel seit langem! SUPER !!!!
Publié le 22 avr. 2013 sur HotelsAbsolut Spitze
par un voyageur
Publié le 27 juin 2012 sur Hotels
