Note fondée sur 329 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Ce n’est pas super propre.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Les murs sont sales, la salle de bain aussi, il y a des coulisses partout! Une vieille air climatisée qui fait un bruit d’enfer (et qui est surtout archi sale). L’odeur prenante de cigarette même si non fumeur. Et sans parler du 2cm dans le bas de la porte menant vers dehors par où la lumière/vent/bibittes/pluie entrent.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sandra,We apologize for the issues you experienced during your stay. We take cleanliness and maintenance very seriously and will address the concerns about the walls, bathroom, and air conditioner. Our team will also look into the door gap and ensure that all areas are properly sealed. Your feedback is crucial as we work to improve our facilities and provide a better experience for our guests.Sincerely, Hotel Manager
par un voyageur
Publié le 31 juill. 2019 sur Hotels
Recommandé
pour Tout le mondepar un voyageur de Trois-Rivières, QC
Bel hotel près de tout. Personnel accueillant.
Publié le 24 juin 2017 sur ExpediaIl manquait quelques commodités genre une cafetière , une fiche avec les règles de l'hôtel, sinon rapport qualité prix excellent. Belle grand chambre, superbe salle de bain.
par un voyageur
Publié le 14 sept. 2014 sur Hotels
par un voyageur
Publié le 10 oct. 2024 sur Expedia
"Maintenance" walked in on me, no knock. I wasnt doing anything bad but there was issue with room next to mine and he was called into work. Should have knocked to make sure I was dressed or worse. But he just keyed in room.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. We sincerely apologize for the lack of proper protocol during the maintenance visit. Our team is addressing this to ensure it doesn’t happen again. Your privacy and comfort are our top priorities, and we hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Great value for the price. Safe and Clean.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Marc,Thank you for the wonderful 5-star review! We're happy to hear you found great value in your stay and appreciated the safety and cleanliness. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating! We're glad you had a good experience and appreciate your feedback. We hope to make your next stay even better!Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Hotels
The photos online are not what you get, very run down! Very dirty!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We sincerely apologize for the discrepancies between the photos and your experience. Cleanliness and maintenance are top priorities for us, and we will address your concerns with our team to ensure improvements are made.We appreciate yoSincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
