Note fondée sur 104 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,7 Service et personnel
4,3 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Dear Aurelie, thank you for the fantastic review! We’re delighted you had a great experience and hope to see you again soon.
par un voyageur de Reston
Publié le 10 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Anthony, thank you for the fantastic 5-star rating! We're delighted to hear you had a great stay. Your positive feedback means a lot to us. If there's anything specific you loved or any suggestions you have, we'd love to hear them. We look forward to welcoming you back!
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you for your feedback, Mandy. We're sorry to hear about your experience. Please reach out to us directly with more details so we can address your concerns promptly.
par un voyageur de Ocean Isle beach
Publié le 20 mai 2024 sur Expedia
Owner is very difficult and unresponsive when reaching out. Basic items not not provided and when contacted, owner got defensive and stated a home inspector would be sent. Never received items, inspector or response after multiple requests for update. Also charged $30.00 a night for parking garage when it’s free on the weekend.
Commentaires de Gestion de l’hôtel
20 mai 2024 par The GLS Customer Care Team, Gestion de l’hôtel
We apologize for the inconvenience, Jason. This falls short of our standards. We'll address these concerns immediately and ensure better communication and service moving forward. Thank you for bringing this to our attention.
par un voyageur
Publié le 17 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 mai 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you so much, Georges! We're delighted to hear you had a wonderful experience. We appreciate your positive feedback and hope to see you again soon!
par un voyageur
Publié le 3 mai 2024 sur Hotels
Property is absolutely beautiful. Very clean !
Commentaires de Gestion de l’hôtel
6 mai 2024 par The GLS Customer Care Team, Gestion de l’hôtel
We appreciate your review! We're thrilled to hear that you found our property to be beautiful and clean. Providing a comfortable and welcoming environment for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations. We hope to have the pleasure of hosting you again in the future!
par un voyageur de Boise
Publié le 24 avr. 2024 sur Expedia
Unit itself has very cheap towels, all furniture was scuffed, floors were damaged/scuffed, walls stained or scuffed but dishes, utensils, and bedding was quite clean and nice-
Commentaires de Gestion de l’hôtel
25 avr. 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Dear Joshua, thank you for your feedback. We apologize for the issues you encountered with the condition of the unit. Your comments regarding the towels, furniture, floors, and walls are concerning, and we'll address these matters with our housekeeping and maintenance teams to ensure improvements are made. We're glad to hear that the dishes, utensils, and bedding met your expectations. We appreciate your feedback and hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Publié le 23 avr. 2024
Commentaires de Gestion de l’hôtel
15 mai 2024 par The GLS Customer Care Team, Gestion de l’hôtel
We appreciate your feedback, Patricia. Thank you for staying with Global luxury Suites. If there are specific aspects you feel we could improve upon, please let us know. Your input helps us enhance the experience for all our guests.
par un voyageur
Publié le 17 mars 2024 sur Expedia
It's a decent place to stay. The building is modern, clean, and suite is well equipped. A few minor grips. 6 soft low quality pillows does not substitute for 1 good firm pillow!
The neighborhood is safe, but as is the case in many US suburbs/exurbs it's not really walkable. There are areas where the sidewalks just end, and they are not well lit at night, say if you are walking to supermarket.
The building gym, looks great but the equipment eg. the elliptical trainers are poor quality glitchy.
Commentaires de Gestion de l’hôtel
18 mars 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you for your detailed feedback Andrew! We're glad to hear that you found our building modern, clean, and well-equipped. Your comments regarding the pillows and neighborhood walkability are duly noted, and we apologize for how they may have affected your stay. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back for a better experience in the future.
par un voyageur
A must stay when in DC
Publié le 9 déc. 2023 sur HotelsMs. Bushra and her team are incredible. I always enjoy my stay at this property. Convenient, Clean and affordable. This property is my home away from home.
Commentaires de Gestion de l’hôtel
11 janv. 2024 par The GLS Customer Care Team, Gestion de l’hôtel
Thank you Rob for such a wonderful review and for choosing Global Luxury Suites! It has been a pleasure hosting you and learning that you appreciated the cleanliness, our staff, and affordability of the suites. We looking forward to welcoming you again soon!
