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Familotel Kaiserhof

4.0 star property
4-star ski-in/ski-out hotel with 2 restaurants

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Photo gallery for Familotel Kaiserhof

View from property
Hypo-allergenic bedding, in-room safe, blackout drapes
Restaurant
Boating
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All-inclusive
  • Gym
  • Laundry
  • Housekeeping
  • Pool

Explore the area

Map
Nr 78, Berwang, Tirol, 6622
  • Sonnalmlift
    ‪7 min walk‬
  • Sonnalm Ski Lift
    ‪8 min walk‬
  • Moos Ski Lift
    ‪10 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪66 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony

Family Suite, 1 Bedroom, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View | Balcony view

Luxury Suite, 1 Bedroom, Hot Tub, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Fischer am See

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, (15)
The price is CA $416
per night
CA $458 total
includes taxes & fees
5 Mar - 6 Mar
Hotel Fischer am See

About the area

Berwang

Mountain retreat .Within a 10-minute walk of the hotel, you'll find Sonnalmlift and Sonnalm Ski Lift. Also within 9 miles (15 km) are Highline 179 and Ehrenberg Castle Ruins.

What's nearby

  • Sonnalmlift - 7 min walk
  • Sonnalm Ski Lift - 8 min walk
  • Highline 179 - 11 min drive
  • Ehrenberg Castle Ruins - 12 min drive
  • Neuschwanstein Castle - 34 min drive

Getting around

  • Berwang Bichlbach Station - 6 min drive
  • Kranebitten Airport (INN) - 66 min drive

Restaurants

  • ‪Landgasthaus Post - ‬6 min drive
  • ‪Bergbahnen Berwang - Gondelfrühstück - ‬4 min walk
  • ‪Restaurant 1928 - ‬7 min walk
  • ‪Pizzeria San Marco - ‬5 min drive
  • ‪Gasthaus Kaminstube - ‬3 min walk

About this property

Familotel Kaiserhof

4-star ski-in/ski-out hotel with 2 restaurants
Familotel Kaiserhof is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Familotel Kaiserhof helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants on site, along with a coffee shop/café. This all-inclusive hotel also offers a children's pool, a sauna, and a fitness center. A complete renovation of Familotel Kaiserhof was completed in May 2017.

This 4-star Berwang hotel is smoke free.

  • 85 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
Familotel Kaiserhof offers 85 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Rooms open to balconies. Accommodations are furnished with twin sofa beds. Cable television is provided. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and children's robes. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.
Kaiseralm has 4 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Refrigerator (on request)
  • Sofa bed
  • Waterslide

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free ski shuttle

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Ice skating
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator (on request)

More

  • Access via exterior corridors
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. 

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Familotel Kaiserhof Hotel Berwang
Familien Kinderhotel Kaiserhof Berwang
Familien Kinderhotel Kaiserhof Hotel
Familien Kinderhotel Kaiserhof Hotel Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel
Familotel Kaiserhof Berwang
Familotel Kaiserhof Hotel Berwang

Familotel Kaiserhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Beautiful stay
Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families. I would stay here again.
Stayed 1 night in Jul 2018

8/10 Good

Ernst, Baden /Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzurlaub mit Enkel
Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel En mooi centraal gelegen
Kind vriendelijk maar voor ouderen niet storend Goede wellnes voorzieningen

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hub nach Neuschwanstein
Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis. Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge. Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen. Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller. Nun, wir können das Hotel jedem empfehlen.

8/10 Good

Marco, Limmen

Liked: Cleanliness, staff & service, room comfort
prima hotel voor gezinnen met jonge kinderen
Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.

10/10 Excellent

Pietro, Baden-Württemberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
familienfreundliches Hotel mit Niveau
Sehr gut geführtes 4*-Hotel, das den Spagat zwischen Kinderhotel und Wellness-Hotel meistert.

6/10 Okay

Silvia, Westerwald

Disliked: Cleanliness, property conditions & facilities, room comfort
In die Jahre gekommenes 4 Sterne Hotel.
Frühstück und Abendessen waren sehr ansprechend.Das Hotelpersonal war auch sehr nett. Doch für ein 4 Sterne Haus fehlte was. Die Sauerkeit lies sehr zu Wünschen übrig. 1 Tag gar kein Zimmerservice. Ein benutzes Glas stand den ganzen Aufenthalt im Zimmer. Der Clou war :" nicht 1 Blatt Toilettenpapier war im Bad." So was darf in einem 4 Sterne Hotel nicht passieren.