Ratings based on 944 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Nice hotel overall. The staff were friendly enough. The room was big and clean. We got a ground floor room. It was convenient to get coffee from the lobby, but I had to keep the curtains drawn shut, which is a shame because the mountain views in the area are great. The hotel is a few mins drive from the town centre, not really walking distance, but there is a free shuttle running from 5:30pm till late. There are no dining facilities at the hotel itself so we had to take the shuttle into town for dinner. The breakfast at the hotel was nice. Overall I think I may give it another shot in the future if I am ever in the area again.
Comment from Hotel Management
Aug. 26, 2024 by P.v.W., Hotel Management
Dear Yashfeer,Thanks so much for your detailed feedback. We are pleased that you have enjoyed your stay and hope ti have you back soon. Regards,
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by P.v.W., Hotel Management
Dear Ann,Thanks so much for your review. We are sorry to hear that our services did not live up to your expectations. Safe travels. Regards,
by A traveller
Posted Aug. 21, 2024 on Expedia
We liked our short stay
We did find that the pillows quite uncomfortable and inconsistent plushness or hardness.
My wife and I switched the ones we had and had the same experience the next sleep.
Otherwise place was decent.
Comment from Hotel Management
Oct. 3, 2024 by P.v.W., Hotel Management
Dear Tim,Thanks for the constructive review. Our management team has addressed your comments on the pillows and we all apologize for the inconvenience this has caused. We hope to see you soon again. Regards,
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Aug. 21, 2024 by P.v.W., Hotel Management
Dear Mark,Thanks a lot for the great rating. We are pleased that you have enjoyed your stay with us. We hope to have you back soon. Regards,
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by P.v.W., Hotel Management
Dear Trevor,Glad to hear that you liked your stay. Thanks for sharing your feedback. We hope to have you back soon.Regards,
by A traveller
Posted Aug. 13, 2024 on Expedia
We always know we can come here, in a spectacular setting. We love the breakfasts as well.
Comment from Hotel Management
Aug. 14, 2024 by P.v.W., Hotel Management
Dear Gordon,Thanks so much for your feedback. Great that you have enjoyed your stay. We hope to see you soon again.Regards,
by A traveller
Posted Aug. 11, 2024 on Expedia
Excellent breakfast
Comment from Hotel Management
Aug. 12, 2024 by P.v.W., Hotel Management
Dear Faye,We are pleased to hear that you have enjoyed our hot breakfast buffet. Thanks so much fo your kind feedback.Regards,
by A traveller
Posted Aug. 10, 2024 on Expedia
This hotel went above and beyond to exceed expectations. The room was typical Best Western Plus (nice, clean, comfortable bed, etc) but the staff was really outstanding and the breakfast was absolutely the best. We were impressed with how the staff worked as a team as rooms were vacated.
Comment from Hotel Management
Aug. 12, 2024 by P.v.W., Hotel Management
Dear Brian,So nice to hear that we were able to exceed your expectations. Thanks so much fo your kind feedback.Regards,
by A traveller
Posted Aug. 9, 2024 on Expedia
Comment from Hotel Management
Aug. 12, 2024 by P.v.W., Hotel Management
Dear Linda,we are pleased to hear that you have enjoyed your stay. Thanks so much fo your kind feedback.Regards,
by A traveller
Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 9, 2024 by P.v.W., Hotel Management
Dear Joanne,Thanks a lot for your review. We are pleased that you have enjoyed your stay. Regards,
