Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,2 Service et personnel
4,7 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2023 sur Expedia
Nous avons aimé l'emplacement et la facilité de s'y déplacer.
Commentaires de Gestion de l’hôtel
12 août 2023 par Ana, Gestion de l’hôtel
Thank you very much for the time you took to give us a 5-star review, we appreciate it. We hope you had a splendid time during your stay, and hope to welcome you again in the future. Kind regards.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The Diamond Suites were fantastic—a perfect, relaxing place to stay for our last night! The staff were wonderful and made sure everything went perfectly. Great stay!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ivy, Gestion de l’hôtel
Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the Diamond Suites and had a relaxing last night with us. We’ll definitely share your kind words with our staff—they’ll be delighted to know they contributed to your great stay. We hope to welcome you back soon for another fantastic experience! Safe travels!
par un voyageur
Publié le 30 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2023 par Tanja, Gestion de l’hôtel
Thank you for your stellar review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.
par un voyageur
Publié le 6 mars 2023 sur Expedia
Unfortunately I don’t think it represents the price they’re charging having stayed in equally nice rooms and not paid as much.
Shouldn’t be the price it is.
Commentaires de Gestion de l’hôtel
7 mars 2023 par Reception team, Gestion de l’hôtel
Thank you so much for your valuable feedback. We regret that your experience was not entirely positive and we thank you for taking the time to bring it to our attention. Your feedback is very valuable to us and we will use it to improve our services and prevent issues that are within our control. Thank you for staying with us and we look forward to welcoming you again.
par un voyageur
Publié le 13 juin 2022 sur Expedia
Great place but find it un gratifying to come back to the room and never find any fruit basket or tasty delicacies. It’s supposed to be a 5 star hotel and first I visit that does not provide amenities for welcoming
par un voyageur de HUNTSVILLE
Publié le 6 juin 2022 sur Expedia
This property was billed as a 5-star property. In my opinion just having a great room with great lights and music options does not make you a 5-star property. At the time of check-in we found that there was no bath mate on the floor in bathroom, built-in safe was locked and not working. Room temperature could not be controlled from the room! There were no free water bottles as mentioned in their information so when asked for it, we were told to drink tap water! We have stayed at so many 5-star properties all around the world but this property should never been categorized as 5-star property.
par un voyageur
Publié le 10 mars 2020 sur Expedia
This property had all the facilites I needed. The morning brekfat buffet had a good selection as did the resturant.
par un voyageur
5 star that is really a 3 star
Publié le 24 nov. 2019 sur HotelsThis is reportedly the only 5 star in Iceland. I am not sure why. This would be a 3 star in USA. The hotel is under construction and we could not even enter the front entrance. The room was very technologically advanced but we could not even figure out how to work half of the equipment. The thermostat in our room was broken and apparently set to 80 degrees so we had to leave the door/window open in ICELAND in the winter! We were encouraged to order the free breakfast to our room and then given a room service fee so not exactly what was expected. The restaurant was good but not the best food we had in Iceland. So needless to say lots of room for improvement
par un voyageur
Publié le 22 oct. 2019 sur Hotels
ห้องพักสวยสะอาดพนักงานน่ารักอาหารรสชาติเยี่ยม
par un voyageur
Publié le 28 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2019 par Stefan, Gestion de l’hôtel
Thank you for staying at Hotel Keflavik & Diamond Suites, we are very glad to hear that you enjoyed your stay and we are looking forward to having you stay with us again!
