Ratings based on 828 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from EDO DE MEXICO
Posted Jun. 2, 2024
First time in a hotel where you do not see any staff and everything is contactless. But they manage to do it very well.
We enjoyed our stay
Comment from Hotel Management
Jun. 4, 2024 by Karl, Hotel Management
Dear Jessica. I appreciate your positive feedback about our hotel. Have an outstanding day :-)
by A traveller
Posted Mar. 28, 2024 on Expedia
Stayed here on our last night in Iceland before heading home as it was close to the airport. Check in process was easy as you just let yourself in, find your name & grab your keycard. The bathroom though is what knocks down the stars, to start with it smelled of urine & you could see dried urine on the wall behind the toilet, shower doesn’t drain so doesn’t take long before the entire bathroom is flooded with water. Furthermore the beds are like sleeping on a piece of wood…..of our eight nights in Iceland it was by far the hardest bed & our least favorite place we stayed.
Comment from Hotel Management
Mar. 29, 2024 by Karl, Hotel Management
Dear Matthew! thank you for choosing Hotel Jazz and taking an effort to review us! We will look at this.Have an outstanding day!
by A traveller
Posted Mar. 14, 2024 on Expedia
Nice and easy 👌
Comment from Hotel Management
Mar. 16, 2024 by Karl, Hotel Management
Dear John. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers.Have an outstanding day :-)
by A traveller
Posted Feb. 23, 2024 on Expedia
I specifically requested the larger of the rooms as I wanted a bath. The room had a bath but no plug so was unable to use it. I was unable to let the hotel know as the hotel reception is not manned at any point of our stay. A waste of money for a hotel for a bath option when clearly you can’t have one! The breakfast is not worth the money so don’t waste yours. There is a 24/7 shop on the doorstop so get your necessary items there!
Comment from Hotel Management
Feb. 25, 2024 by Karl, Hotel Management
Hello Hayley,we have showers.we do not have a bath, we have shower,only this has bath.Have a nice day:)
by A traveller
Posted Feb. 20, 2024 on Expedia
Amazing
Comment from Hotel Management
Feb. 23, 2024 by Karl, Hotel Management
Dear Sandra. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers. Have an outstanding day :-)
by A traveller
Posted Dec. 24, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by Karl, Hotel Management
Dear Victoria. Thank you for giving us a perfect rating and forrecommending our hotel to other travelers.Have an outstanding day :-)
by A traveller
Posted Nov. 30, 2023 on Hotels
Very cute place and very walkable!
Comment from Hotel Management
Dec. 8, 2023 by Karl, Hotel Management
thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!
by A traveller
Posted Nov. 27, 2023 on Expedia
The lady that runs the hotel is sweet and understanding. Let me use the microwave downstairs and even changed my room when I had a small issue with the room. Great stay. The only hotel I stayed twice on my trip to Iceland
Comment from Hotel Management
Dec. 8, 2023 by Karl, Hotel Management
Wow! What a wonderful review John!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!
by A traveller
Posted Nov. 25, 2023 on Expedia
good condition and convivence, breakfast is Excellent.
Comment from Hotel Management
Dec. 8, 2023 by Karl, Hotel Management
Dear Allen! thank you for choosing Hotel Jazz and taking an effort to review us!We are happy that Hotel Jazz has met your expectations. We hope to see you in the near future! Have an outstanding day!
by A traveller
Posted Nov. 22, 2023 on Expedia
Great location in easy reach of the airport. This is a lovely quiet hotel next to the sea front and in the centre of Keflavik so it’s a nice area to walk around as well. We liked the self service element and also the early breakfast buffet.
Comment from Hotel Management
Dec. 8, 2023 by Karl, Hotel Management
Wow! What a wonderful review Sian!We really appreciate your business and trustin us. We hope to be your first choice next time you visit Iceland! Have an outstanding day!
