Ratings based on 891 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 27, 2024 on Hotels
Comment from Hotel Management
Mar. 31, 2024 by Igor M., Hotel Management
Dear Joseph,We’re so sorry to hear that your experience did not meet our standards. We value our guest feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out us to discuss your experience in more detail.
by A traveller
Posted Mar. 24, 2024 on Expedia
The night manager whose favorite flavor is salt was super helpful. Moved us to another suite when the first one was having heating problem.
Comment from Hotel Management
Mar. 25, 2024 by Igor M., Hotel Management
Thank you for your feedback! We're thrilled to hear that you found our staff to be super helpful during your stay. Ensuring your comfort and satisfaction is always our top priority. We're glad we could swiftly address the heating problem by moving you to another suite. Thank you for staying with us.Safe travels!
by A traveller
Posted Mar. 16, 2024 on Expedia
Family room was a good size. Bathroom great with extra amenities like complimentary toothbrush/toothpaste. Staff was very friendly. Breakfast fantastic.
Comment from Hotel Management
Mar. 17, 2024 by Kind regards, Hotel Management
Dear Ingrid, Thank you for the lovely review! We are really glad to know that you enjoyed your stay with us and that you enjoyed the amenities we offer. We sincerely hope to be able to host you again in the future!
by A traveller
Posted Mar. 5, 2024 on Expedia
We arrived at Hotel Keflavik at 4AM after a flight, and the staff was SO accommodating and kind! They gave us a free breakfast, showed us to our very clean room, and we tried to sleep off the jetlag. The breakfast was OUT OF THIS WORLD and exactly what we needed after an overnight flight. We will come back for the food and the wonderful people!
Comment from Hotel Management
Mar. 6, 2024 by Katerina, Hotel Management
Dear Jessica, thank you kindly for your wonderful review. We truly appreciate the time you took to put in a good word for us. We are glad that you enjoyed our breakfast and that you found our staff friendly and helpful. We would be delighted to welcome you again. Kind regards
by A traveller
Posted Jan. 22, 2024 on Hotels
Comment from Hotel Management
Jan. 27, 2024 by Apolonia, Hotel Management
Dear Morgan, thank you for staying with us and for your kind review. We very much appreciate your valuable feedback. We are looking forward to welcoming you on our next stay with us.
by A traveller
Posted Jan. 8, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Veliche, Hotel Management
Dear CarolThank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,
by A traveller
Versace!
Posted Dec. 31, 2023 on Hotels4 of
lights in the bedroom did not work.
Comment from Hotel Management
Jan. 1, 2024 by Apolonia, Hotel Management
Dear Raymond, thank you for your comment. We take all reviews very seriously, your feedback will help us improve for our next guest or your next visit. We look forward to seeing you again next time you decide to stay with us. Best and warmest wishes from our team.
by A traveller from Arnold
Posted Oct. 17, 2023 on Expedia
We’ve stayed here many times before. Last year 2022, we celebrated my husbands 60th bday with some Norwegian and Icelandic friends. It was great. Love this hotel love the rooms. This month, I celebrated my 60th bday on Oct 7 with friends. It was really nice. Our room was beautiful. The only thing is breakfast is no longer free which we enjoyed for years.
Comment from Hotel Management
Oct. 18, 2023 by Tanja, Hotel Management
Thank you for your kind words and review. We're so happy to hear that you enjoyed your stay with us and we're looking forward to the next time you decide to visit.
by A traveller
Posted Oct. 16, 2023 on Expedia
excellent four star hotel. rooms were exceptional as was the breakfast in the morning.
Comment from Hotel Management
Oct. 17, 2023 by Ivy, Hotel Management
Thank you for choosing us . We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.
by A traveller
Posted Oct. 16, 2023 on Hotels
Comment from Hotel Management
Oct. 17, 2023 by Aneta B., Hotel Management
Dear Lisa,Thank you for sharing your positive feedback and ratings! We're delighted to see that you had a great experience during your stay at our property.We look forward to welcoming you back in the future, and if there's anything specific you'd like to see improved, please feel free to share your suggestions. Your feedback is invaluable to us.Warm regards,Aneta B.
