Note fondée sur 300 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 sept. 2023 sur Expedia
À eviter
Commentaires de Gestion de l’hôtel
15 sept. 2023 par Tatiana, Gestion de l’hôtel
Dear Rene,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. I want to apologize for the inconveniences you experienced during your stay. Please rest assured that the service issues that you have raised will be reviewed internally by the departments involved and corrective actions will be applied. We hope to have the opportunity to welcome you back to Radisson Blu Hotel 1919 on your next trip to Reykjavik and provide you with the services you expect. Best regards, Tatiana
par un voyageur
Bon séjour au Radisson
Publié le 19 août 2023 sur HotelsSuper séjour en Islande, nous sommes ravis d'avoir terminé notre voyage au Radisson !
Commentaires de Gestion de l’hôtel
20 août 2023 par Tatiana, Gestion de l’hôtel
Dear Guillaume,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression! We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana
par un voyageur
Publié le 2 mars 2023 sur Expedia
Nous tenions à remercier l’hôtel car nous avions eu un souci lors de notre premier séjour et ils ont parfaitement rattrapé le deuxième sejour et nous avons apprécié leur attention lors de celui-ci. La chambre était parfaite et nous avons passé un agréable sejour. Encore merci.
Commentaires de Gestion de l’hôtel
6 mars 2023 par Tatiana, Gestion de l’hôtel
Dear Solange,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. We are pleased to hear that we have managed to meet your expectations and you are satisfied with your stay. It was such a pleasure to welcome You and I sincerely hope we will have the honor again in the future.Best regards,Tatiana
par un voyageur
Publié le 24 févr. 2023 sur Expedia
Nous avons choisi la chaîne radisson blu car nous avons déjà séjourné dans leur hôtel et n’avions jamais été déçu.
Nous séjournons dans la chambre 320 qui est très bien (équipements etc…) mais a un gros problème de remontée d’odeur via la canalisation. Nous avons informé la réception qui nous informe ne rien pourvoir faire… (changer de chambre aurait été un début mais soit…)
Nous sommes très déçus car cela cache notre séjour.
Commentaires de Gestion de l’hôtel
28 févr. 2023 par Tatiana, Gestion de l’hôtel
Dear Solange,Thank you for choosing Radisson Blu 1919 for the trip and for taking the time to honest reviews. We really appreciate your willingness to share your experiences. We thrive on always getting better in serving our guests, and we can only do so on our guests feedback. We are terribly sorry to hear that you did not have a satisfactory experience while visiting our hotel and problem with odors.Unfortunately, we could not offer another room, but our housekeeping staff did their best to resolved the problem in a short time. I am very sorry that we did not manage to meet your expectations during your stay with us and I understand how frustrated you must feel. I want to apologize for the inconvenience you experienced and I hope that our complimentary upgrade to a Junior Suite and complimentary breakfast on the first morning on your current stay will make your stay comfortable and that we manage to provide you the service you expect. It is wonderful for us to have you here.
par un voyageur
Publié le 16 juill. 2021 sur Expedia
Excellent
Commentaires de Gestion de l’hôtel
30 juill. 2021 par Jón Friðgeir, Gestion de l’hôtel
Dear guest,
We thank you for taking the time to give your honest review and hope you enjoyed your stay with us.
It's always a top priority to exceed our guests expectations and hope you think of us for your next Reykjavik adventure.
Best regards
Jón Friðgeir
par un voyageur
Publié le 24 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Björgvin, Gestion de l’hôtel
Dear Renata,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression. It is extremely important for us that our guests feel comfortable and safe. It was a pleasure to welcome you and we hope to have the honor again in the future.
par un voyageur
Publié le 21 oct. 2024 sur Expedia
We stayed at this property for 6 nights. It is conveniently located for anyone visiting Reykjavik.
The property was very inconsistent with its lobby coffee service. It was not always available when its coffee shop was closed so if you had early morning activities you were sometimes out of luck.
The rooms had no facial tissues or washcloths and the toilet paper was cheap.
Some days the front desk help was downright rude and not helpful while other days they were great.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Tatiana, Gestion de l’hôtel
Dear Lois,Thank you for the time you took to give us feedback about your stay. We are glad that you enjoyed our central location and property. Nonetheless, we would like to offer our sincere apologies for any inconveniences encountered during your stay. I am very sorry that you were not satisfied with our Front Office services. Coffee service, as we call it Grab and Go breakfast, is available in the early morning until 7AM. Since breakfast is served from 7AM. The purpose of the Grab and Go service is to offer refreshments for guests leaving before breakfast and not to fill the gap until the coffee shop opens. It's always a top priority to exceed our guests’ expectations and hope that we will have the opportunity to welcome you back at the Radisson Blu 1919 Hotel for your next trip to Reykjavik and provide you the service you expect.
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Julia, Gestion de l’hôtel
Dear Renata,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression. It is extremely important for us that our guests feel comfortable and safe. It was a pleasure to welcome you and we hope to have the honor again in the future.
par un voyageur de Richmond
Publié le 11 oct. 2024 sur Expedia
Good location. Friendly staff. Decent value.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Julia, Gestion de l’hôtel
Dear Stuart,Thank you for the time you took to give us feedback about your stay. I am happy to know your stay at Radisson Blu 1919 left you with a positive impression. It is extremely important for us that our guests feel comfortable and safe. It was a pleasure to welcome you and we hope to have the honor again in the future.
par un voyageur
Publié le 9 oct. 2024 sur Hotels
hotel muy muy limpio. Ubicación excelente.
personal del hotel muy atento
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Julia, Gestion de l’hôtel
Estimada Raquel,Gracias por tomarse el tiempo de darnos su opinión sobre su estadía. Me alegra saber que su estancia en el Radisson Blu 1919 le dejó una impresión positiva. Para nosotros es sumamente importante que nuestros huéspedes se sientan cómodos y seguros. Fue un placer darle la bienvenida, y esperamos tener el honor de recibirla nuevamente en el futuro.
