Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Nice kitchen, comfortable bed, not in the bar streets.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Ivy, Gestion de l’hôtel
Thank you for your positive feedback! We're glad you enjoyed the nice kitchen and found the bed comfortable. It’s great to hear you appreciated the quieter location away from the bar streets. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 19 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Ana, Gestion de l’hôtel
Dear Rachel, Thank you for choosing our accommodation and we hope you had a pleasant stay with us. We were honored to have you as our guest and we look forward to welcoming you again in the future. Kind regards
par un voyageur
Publié le 18 sept. 2024 sur Expedia
First, the property is in desperate need of upgrades. From the furniture in the common areas, to fridge which the inside door shelves were broken, the inside freezer door showed the insulation. The staff was the only good thing about the property
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Ana, Gestion de l’hôtel
Dear Elaine, Thank you for your feedback. We're sorry to hear that the property didn’t meet your expectations in terms of upgrades and maintenance. We appreciate your comments about the furniture and fridge and we assure you that we will address these issues with our team. We’re glad to hear that our staff made a positive impression, and we hope to provide you with a better experience in the future. Kind regards
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Local agradável, quarto amplo. Café da manhã muito bom. Localização boa, a uns 10-15min de caminhada do centro.
Não ha ninguém na recepção. As funcionárias do café da manhã são bem mau-humoradas, o que não atrapalha o bom café da manhã, mas choca com o contraste da educação do islandeses em geral.
O anuncio indica que ha estacionamento no local, mas na verdade não há. O carro precisa ser deixado em vagas públicas na rua. Não ha dificuldade de achar uma vaga, mas não ha estacionamento na propriedade conforme indicado no anuncio.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Marie, Gestion de l’hôtel
Dear Federico,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay.However, I apologize for the issues you encountered during your stay. We regret that the absence of a reception desk and the demeanor of the breakfast staff did not meet your expectations. Your feedback will be shared with our team to ensure we improve the guest experience in these areas.I also want to apologize for the misunderstanding regarding the parking situation. We'll update our listings to avoid any future confusion.We appreciate your constructive feedback and hope to have the opportunity to welcome you back in the future.Best regards,
par un voyageur
Frukosten räddar hotellet!
Publié le 29 août 2024 sur HotelsOm det inte varit för den fina frukosten med hembakta croissant hade jag absolut inte rekommenderat detta ställe. Det är lyhört, slitet och allmänt bedagat.
Uppsidan är läget, frukosten samt att det är rent, men förvänta er inget mysigt hotellrum att tillbringa tid i!
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Igor M., Gestion de l’hôtel
Dear Magnus,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our home-baked croissants and found the breakfast, location, and cleanliness to your satisfaction. Your comments about the condition of the room are important to us, and we’re sorry to hear that it did not meet your expectations. We are currently evaluating ways to refresh and improve our accommodations to enhance our guests' experiences. We appreciate your input and hope we have the opportunity to welcome you back in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
This is a sweet little property! Its a little more affordable than other places in Reykjavik, yet easy walk to the ocean and downtown. The room is comfortable and clean with nice amenities. The breakfast is small and simple, but quite adequate! We would definitely suggest a stay here.
Commentaires de Gestion de l’hôtel
27 août 2024 par Natasha, Gestion de l’hôtel
Dear Vernon, Thank you for your lovely review. We sincerely appreciate and value every comment. We are very happy when we read that our guests were satisfied during their stay. We really hope to see you as our guests in the near future. Best wishes,
par un voyageur
Publié le 21 août 2024 sur Expedia
No one on site Shared bathroom with 3 other rooms
Commentaires de Gestion de l’hôtel
22 août 2024 par Ana, Gestion de l’hôtel
Dear Elizabeth Ann, Thank you for the time to give us your honest opinion about your recent stay in our guesthouse. We are sorry to hear that the shared bathroom didn't meet your expectations. We strive to provide a positive experience for our guests and that's why we have detailed descriptions of the rooms and amenities on all the booking channels. We sincerely hope we will have another opportunity to welcome you in the future. Kind regards,
par un voyageur
Publié le 20 août 2024 sur Expedia
Bathroom is shared and it wasn't very clean. Room was decent. Breakfast was the highlight of the stay, and location
Commentaires de Gestion de l’hôtel
22 août 2024 par Ana, Gestion de l’hôtel
Dear Iris, Thanks a ton for your feedback. We're thrilled you found our location convenient and you enjoyed the breakfast. We're always looking for ways to improve, so we appreciate your thoughts on the cleanliness of the shared bathrooms. If your travels circle back our way, we'd love to host you again.Kind regards,
par un voyageur
Publié le 28 juill. 2024 sur Expedia
We were placed in wrong room by Expedia and since full could not be accommodated correctly. Only staff on site is cleaning crew who were polite but are not able to help with room placements. So any problems or concerns you had to call someone. The room was a nice size and clean, but as it had a big cornered bay window, it did not have sufficient curtains. As sun is only down a couple hours in summer, only one side had a black out curtain and the regular curtains didn’t wrap around to cover all of the window. Had to use hair clips to keep the sun out. The window ledge was also broken/ falling apart had to be careful around.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Kind regards,, Gestion de l’hôtel
Dear Sara, Thank you for taking the time to review your stay with us. We are sorry to hear about all the issues and inconveniences you experienced. We hope to host you again in the future and provide you with a better experience.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Maria, Gestion de l’hôtel
Thank you very much for your wonderful review on your recent stay with us.
