Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de valleyfield
Publié le 25 juill. 2024 sur Expedia
Très bien!
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Front desk , Gestion de l’hôtel
Dear Gaetan,Thank you for your rating. We hope you had an amazing stay with us .We look forward to welcoming you back again in the near future. Regards,Jerry L
par un voyageur
Publié le 10 oct. 2024 sur Hotels
I never got my check in information 24 hours before my stay. I got off my plane and headed straight there and contacted the hotel numerous times. I got my check in information at 430 am. By that timeI was sleeping in my car. The only email.i recieved said that there are no refumds. I tried to co tact hotels.com and all they do is put you through to the hotelthar doesnt respond. The whole situation is very upsetting.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Camila , Gestion de l’hôtel
Dear Jessica,Thank you for sharing your feedback. I sincerely apologize for the inconvenience and frustration you experienced during your stay.Upon reviewing your reservation, I want to clarify that we sent several emails regarding the check-in process and how to retrieve your access codes on September 26th, September 30th, and October 1st. These emails provided detailed instructions, including the requirement for guests to check in at the front desk of our sister hotel across the street to receive access information. Our automated system tracks email activity, and it indicates that these messages were opened. I apologize if they did not reach you as intended and for any disruption this caused to your stay.We will be reviewing our communication processes to prevent similar issues in the future. If you have any further concerns, please don’t hesitate to reach out to me directly.Kind Regards,Camila BiancaHotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Bora, Gestion de l’hôtel
Dear Roxana,Thank you so much for your wonderful 5-star review! We are truly delighted to hear that you had such a positive experience with us. We hope to welcome you back again soon for another fantastic visit!Warm regards,
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Bora, Gestion de l’hôtel
Dear Atle,Thank you so much for your perfect rating! We are thrilled to hear that you had such a positive experience with us. Your feedback means a lot, and we hope to welcome you back soon for another exceptional stay!Best regards,
par un voyageur de Bisbee
Publié le 28 sept. 2024 sur Expedia
Good breakfast available. Sleek contemporary furnishings.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Bora, Gestion de l’hôtel
Dear Gordon,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our breakfast and appreciated the sleek, contemporary furnishings. Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back again soon!Best regards,
par un voyageur
Publié le 14 sept. 2024 sur Expedia
This hotel was ABSOLUTELY fabulous, loved everything about it. The property is stunning and the BEST of locations, the staff was wonderful and truly went above ans beyond. Loved our stay, thank you!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Kind regards-Bora Front Desk, Gestion de l’hôtel
Dear VirgenThank you so much for your wonderful review! We’re thrilled to hear that you loved everything about your stay with us. It’s great to know that our location, property, and staff all contributed to making your experience so special. We truly appreciate your kind words, and it was a pleasure to have you as our guest. We look forward to welcoming you back for another fabulous stay soon! Thank you again!
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Very comfortable beds. Great, bright space!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Bora-Front Desk, Gestion de l’hôtel
Dear LindaThank you for your feedback! We’re delighted to hear that you found the beds comfortable and enjoyed the bright, spacious environment. Your comfort and satisfaction are our top priorities, and it’s great to know we hit the mark. We hope to have the pleasure of welcoming you back soon!
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Great apartment hotel in the centre of Reykjavik close to transport, restaurants and attractions. Really appreciated being given early check-in on our second stay and the can-do attitude of the front desk staff of the Center Hotel.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Bora-Front Desk, Gestion de l’hôtel
Dear Glyn,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our apartment hotel and appreciated our central location. It's great to know that our front desk staff made a positive impression with their helpfulness and can-do attitude. We're always happy to go the extra mile to ensure your comfort, and we're glad the early check-in worked out for you!We hope to welcome you back again soon!Warm regards,
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Great place to stay. Comfortable bed and well equipped kitchen.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Bora-Front Desk, Gestion de l’hôtel
Dear Derek,Thank you for your kind review! We're delighted to hear that you had a great stay and found the bed comfortable and the kitchen well-equipped. Your positive feedback means a lot to us, and we hope to welcome you back for another wonderful stay soon!Warm regards,
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Took a long time for reception to make the touchpad lock work. Also parking can’t be reserved which makes it a total lottery and difficult to know whether to plan an alternative.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Bora-Front Desk, Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the touchpad lock and the parking situation. Your comments are valuable to us, and we'll be looking into ways to improve both the check-in process and parking options for future guests. We hope to have the opportunity to welcome you back and provide you with a smoother experience next time.Warm regards,
