Note fondée sur 62 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de valleyfield
Publié le 25 juill. 2024 sur Expedia
Très bien!
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Front desk , Gestion de l’hôtel
Dear Gaetan,Thank you for your rating. We hope you had an amazing stay with us .We look forward to welcoming you back again in the near future. Regards,Jerry L
par un voyageur de Burlington
Publié le 19 août 2024 sur Expedia
located in center of the city, adjacent to all services.
Commentaires de Gestion de l’hôtel
25 août 2024 par Kind Regards-Bora Front Desk, Gestion de l’hôtel
Thank you, Dear David, for your positive review! We’re glad you enjoyed our central location and found it convenient for your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future!
par un voyageur
Publié le 17 août 2024 sur Expedia
We loved having a spacious 2 bedroom apartment with a pull out sofa so we each had our own bed since beds in European locations are very small. The beds were a little stiff but generally comfortable. The apartment kitchen has extremely basic items but enough to make a few simple meals while we stayed. My one complaint was that there was loud club music blaring every night we were there from the nearby bars, the music played until after 1am every night and was a problem as the windows are not sound proof.
Commentaires de Gestion de l’hôtel
25 août 2024 par Kind Regards-Bora Front Desk, Gestion de l’hôtel
Thank you for sharing your feedback, Dear Christine. We're glad to hear you enjoyed the spacious apartment and the comfort of having separate beds. We appreciate your comments regarding the kitchen and have noted the issue with the noise from nearby bars. We understand how important a good night’s sleep is and will look into ways to better address this. We hope you’ll consider staying with us again in the future.
par un voyageur
Publié le 12 août 2024 sur Expedia
Unpleasant smell inside property due to hot water that came from hot springs. Also lack air circulation thru out property. So there was a dead fishy smell that won’t go away. Bathroom too small. Noisy front entrance with door slamming shut constantly as our apartment was right above it.
Commentaires de Gestion de l’hôtel
14 août 2024 par Kind Regards-Bora Front Desk, Gestion de l’hôtel
Dear ViThank you for your feedback. We're sorry to hear that your experience was not up to expectations. We apologize for the noise and the size of the bathroom as well. Your comments are valuable, and we will work on making improvements. Thank you again for sharing your stay.
par un voyageur
Publié le 3 août 2024 sur Expedia
Staff kind and flexible. Room was pleasant and did the job: safe place to sleep, store one's belongings and use the washroom.
Minor maintenance issues (door to entryway from apartments sticks, etc.), but nothing terrible.
Lovely stay. Would consider again if we return to Reykjavik.
Commentaires de Gestion de l’hôtel
6 août 2024 par Kind Regards-Bora-Front Desk, Gestion de l’hôtel
Dear RobertoThank you for your kind review! We're delighted to hear that you found our staff accommodating and that your room met your needs during your stay. We appreciate your feedback regarding the minor maintenance issues and will address them promptly. It was a pleasure having you, and we look forward to welcoming you back to Reykjavik in the future. Safe travels!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Amazing hotel with the friendliest staff. They were kind, helpful, always willing to answer questions and so wonderful to our son. We are hopeful they will ship our clothes to us after an unfortunate dryer mishap :)
Commentaires de Gestion de l’hôtel
1 août 2024 par Front Desk Team, Gestion de l’hôtel
Dear Nicole,Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and that our staff made a positive impression on you and your family. It's great to know that your son felt welcome and cared for during your visit. We are currently working on sending your clothes back to you and will be in touch shortly to confirm the details. We hope to welcome you back for another wonderful stay soon!Warm regards,
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I loved how central the property was. Very clean and comfortable. It was a little loud on the weekend and with doors opening and shutting.
Parking can be frustrating.
Commentaires de Gestion de l’hôtel
1 août 2024 par Bora-Front Desk, Gestion de l’hôtel
Dear Jennifer,Thank you for taking the time to share your experience and for your kind words! We're delighted to hear that you appreciated our central location and found the property clean and comfortable. We apologize for the noise and any inconvenience with parking. Your feedback is invaluable, and we will look into ways to improve these aspects for a more seamless stay. We hope to welcome you back soon for an even more enjoyable experience.Best wishes,
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Front Desk , Gestion de l’hôtel
Dear Kristina,Thank you for your perfect rating on this platform .We hope you had an enjoyable stay with us . We look forward to welcoming you back again soon .Regards,Jerry L
par un voyageur de Seattle
Publié le 8 juill. 2024 sur Expedia
Perfect central location, great modern room, super clean and great view of the city from the rooftop.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Emma, Gestion de l’hôtel
Dear Jean,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our perfect central location and the modern, super clean room. It's great to know that you appreciated the fantastic view of the city from our rooftop.Your positive feedback is very encouraging, and we hope to welcome you back for another excellent stay soon.Warm regards,Team Thingholt
par un voyageur
Publié le 2 juill. 2024 sur Hotels
The apartment was lovely and I wish I could have stayed longer. The location was perfect-in the center of downtown Reyjkavik. My only quible was getting into the apartment. It was easy to get into the apartment but following the instructions i received, I couldnt get into thr apt. I called their number and i was told that i had to go across the street to get a key. Not a big problem. Also be warned. There is an elevator but 3 steps to get to it. Also, a big step down once you open the apt door. Once again, not a big issue. It is a lovely apt .
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Bora-Front Desk, Gestion de l’hôtel
Dear Mary JThank you for your review! We're thrilled to hear you found the apartment lovely and enjoyed the perfect downtown Reykjavik location. We apologize for the confusion with the check-in instructions but are glad it was quickly resolved. Your feedback about the elevator and entry steps will be noted for future improvements. We hope to welcome you back soon!Kind Regards
