Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024
Overall good
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello James,We're glad to hear you had a positive experience during your stay with us. Your feedback is valuable, and we appreciate you taking the time to share your thoughts. Please feel free to reach out to our management team directly for any further assistance or feedback.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
This was our 2nd stay. Our previous stay was a year ago during their opening, and their desire to meet our needs, coupled with a great location made it an easy decision to return there for a downtown festival.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jeffrey,Thank you for choosing to stay with us again and for sharing your positive experience. We are delighted to hear that our convenient location and commitment to meeting your needs brought you back for the festival. We hope to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
At check in we were clearly explained how to get to our room. An employee noticed i use a wheelchair and offered us a closer room to the entrance. Although it wasnt necessary we appreciated the offer. Room was clean the bed very comfortable and the tv had exceptional channel selections. Great room. Balcony with two chairs as well.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Inge L,We are pleased to hear that you had a comfortable stay and enjoyed the amenities in your room, including the balcony and TV channel selection. Our team always aims to provide excellent service to all guests. Should you have any future accommodation needs, please do not hesitate to reach out to us directly for assistance.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Raymond M,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back in the future for another wonderful experience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Still has some work to do there, but very nice!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Sue,We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to stay with us.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Craig,We are charmed to hear that you had a perfect stay with us! We hope to welcome you back again soon for another wonderful experience.
par un voyageur
Low allergen and clean
Publié le 14 sept. 2024 sur HotelsThe room didn't have carpet, so that was nice in terms of having a nice clean floor and low allergen room. I found it a nice feature except I do feel the need to "wipe" my feet on a rug before getting into bed. Especially since we carried some sand into the room in our clothes from some beach combing on the Michigan shoreline, and there was no broom for sweeping up. Room was quiet, cool and clean. Close to our favorite eatery, T.C's Deli. Great location for exploring downtown. Plenty of parking.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We are delighted to hear that you appreciated the cleanliness and quietness of your room, as well as our hotel's convenient location and ample parking. Should you have any future requests or feedback, feel free to reach out to our management team directly. We hope you enjoyed exploring downtown and dining at T.C's Deli during your stay.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Mattress was too firm for me, but the property was well maintained.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Susan,We appreciate your feedback regarding the comfort of the mattress and are pleased to hear you found the property well maintained. Our team values your input to improve our guest experience. Thank you for choosing to stay with us!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
This hotel is newly renovated and very conveniently located in downtown Rhinelander. Walkable from the restaurants in downtown and just down the street from the main drag. Pleasant stay, had a good breakfast offering, clean room and had great customer service. My only nit-picky critiques are that the hotel room floor could use a good mop, the gym needs better airflow/a plugged in AC unit as well as disinfecting wipes or spray to clean the equipment with. Overall, nice hotel stay and would recommend.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rachel,We appreciate your detailed feedback on your recent stay at our newly renovated hotel in downtown Rhinelander. It's wonderful to hear that you enjoyed our convenient location, breakfast offerings, cleanliness, and customer service. Your suggestions regarding the room floor, gym airflow, and equipment cleanliness are duly noted for future enhancements. We hope to welcome you back for another pleasant stay soon.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
I liked the restaurant close to hotel .place was super clean
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello BILL,We are delighted to hear that you enjoyed the nearby restaurant and found the hotel to be impeccably clean. Your positive feedback is truly appreciated, and we hope you choose to stay with us again in the future.
