Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not for people with mobility issues or taller than 6 ft
Publié le 21 août 2024 sur HomeAwayThe property was in a very nice area near Mt Hood and very secluded as advertised. The only issue we had with place was the bedroom in loft and bathroom. Both of which are not meant for people with mobility issues or taller than 6ft.
The loft had over a 24-inch step up to access the room. That seems like a very easy fix to add a step into room. The upstairs would still be challenging even with that modification due to steep, narrow staircase and angles of ceiling.
I am just under 6ft, and my head touched the ceiling, and the shower head was at about my neck. Also, a deep tub to step in.
It is a nice place but those booking with issues I mention should be aware of those challenges.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have encountered during your stay. We appreciate you bringing these things to our attention and this has been forwarded to our local manager as means to improve and consider in the future. We do hope we will have another chance to host you for a truly carefree stay in the future.
par un voyageur
Great cozy cabin
Publié le 15 janv. 2024 sur HomeAwaySuch a nice cabin to stay in. We really enjoyed our stay here. As other reviews mention, the upper level and bedroom have a very low ceiling, which isn’t the most comfortable for getting in and out, but this didn’t detract from our stay at all. It is just something to keep in mind when booking. We enjoyed our time here and would recommend it.
par un voyageur
Pretty good.
Publié le 5 nov. 2023 sur HomeAwayI liked the cabin over all, but the power and internet is constantly going out. One of the baseboard heaters is out, so tuning on a box fans to circulate the warm air helped a lot.
Commentaires de Gestion de l’hôtel
5 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for taking the time to share your feedback following your stay, Evan. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. We appreciate you notifying us promptly of the issues you encountered so that we could take the appropriate steps toward a resolution. We are happy to know that our local operations manager was able to assist you immediately regarding your issues at home. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur
Cute cabin in the woods
Publié le 5 août 2023 sur HomeAwayOverall the cabin was very cute and we enjoyed our stay. That said there were a few things left to be desired. The fenced in area for the pups was very overgrown, and underneath the cushions of the sofa and chair could use a cleaning. It is summer time and of the eight windows in the house only four could be opened for air flow and the screens and windows were very dirty. I get that we’re in a cabin in the woods but an occasional cleaning would be nice. The fans provided for cooling were very dirty and we didn’t want to use them. I contacted Vacasa and heard back from them the next day about the cleanliness and fans. They did promptly bring us brand new fans to replace the dirty ones and we were very grateful for that. I also mentioned the condition of the windows and furniture so that the cleaning team is aware. They offered to send the cleaning team during our stay but it was a short stay and we declined. Overall we did really enjoy the location and the cabin was adorable.
Commentaires de Gestion de l’hôtel
20 août 2023 par VrboOwner, Gestion de l’hôtel
Andria, thank you for taking the time to share your valuable feedback. We sincerely apologize for the issue that you encountered with the cleanliness. We appreciate you bringing your concern to our attention and allowing us to review and address it accordingly. Our team confirmed that they dropped off two new fans at home. We will ensure that more attention to detail is made when cleaning the home between reservations. We thank you for your feedback, as it helps us improve our guests' experiences, and we hope you will give us the opportunity to host you again.
par un voyageur
Cozy dog friendly cabin
Publié le 2 avr. 2023 sur HomeAwayLoved how dog friendly it was !
par un voyageur
Not what we expected
Publié le 19 janv. 2023 sur HomeAwayThe manager of the house was a great guy and very helpful. When we arrived, there was no firewood, but the next day the manager brought us some.
The minus's were that it was impossible to stand up in the minuscule bedroom. The stairs leading up to it were extremely narrow, and since the bathroom was downstairs, I almost fell in the middle of the night when needing to go downstairs.
The sofa in the living room was extremely lumpy, and I ended up sitting on the floor rather than the sofa.
The location was delightful, but the inside the cottage needs a great deal of help.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Sylla, thank you for taking the time to review your stay with us, we are glad to hear you enjoyed the location of our home. We apologize for any issues you encountered with the stairs and sofa during your visit. Please know that we do provide photos, a unit description, a list of available amenities, and a virtual tour option, which provides an in-depth look at the home's specific layout and design, so that future guests know exactly what they will see upon arrival and can make an informed decision about what they are paying for and make the right decision for their needs. Additionally, we have forwarded your comments regarding the sofa to our property manager to address with the appropriate parties so they can work to improve this home for future guests. We appreciate you allowing us the opportunity to improve and hope to have the chance to host you for a truly carefree stay in the future.
par un voyageur
Would have rather camped on property
Publié le 17 févr. 2022 sur HomeAwayI gave the company a chance to reach out before posting this comment. And they never got back to me. Its been two weeks since we stayed and when I reached out. I will never stay here again. And I realize they have great reviews.
We loved the property. Most importantly the fire pit. We read so many great reviews and are now wondering if they were paid to post. The great reviews are why we rented.
Anyway, upon arrival and getting settled, there was what looked like spaghetti splatter dried all over the oven doors. And while placing items in the fridge, it was beyond dirty.
The following morning while my children went to go explore with my husband, they took two steps off the porch opposite of front door and stepped in dog poop. Gross.
And seeing as there is no hood range in kitchen, when you have to open door as everything you cook sets off fire alarms....A million flies come on. I can only imagine from the numerous people that bring their dogs and dont pick up their poop. Allowing even more flies to come in. So many flies the bedroom upstairs was swarming as I went to bed. Double gross
Also, on our first night, my sons went to pull red fleece blanket off back of couch and found some woman’s strip eye lashes on blanket. Obviously from a previous stay.
I dont write a bad review often. But, this one was worth the review.
Great property and lovely fire pit.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Kayla, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Quaint and Secluded
Publié le 31 janv. 2022 sur HomeAwayWe loved how cozy this property was and how close to all the recreation we felt.
par un voyageur
The perfect little get away
Publié le 26 nov. 2021 sur HomeAwayThe cabin met all our expectations and more for a little get away. The kitchen had everything we needed to cook and stay in and cozy by the fire.
par un voyageur de Portland, OR USA
Magical home in the forest
Publié le 16 nov. 2021 sur HomeAwayThis was a delightful home which, while just off the main road, was set against the curve of a creek, among lots of trees with moss dripping off & a wood-burning stove. My only caveat is it needs to be made explicitly clear that the bedroom is not only accessible via one TALL (more than knee height for me) step, but at the top of a narrow, steep stairway - and it has quite low ceilings (even for me, and I'm short!). But, other than that, everything was great, kitchen was well-stocked, all was comfortable.
