Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Nichole, Gestion de l’hôtel
Thank you Nathalie!
par un voyageur
Publié le 22 déc. 2024
You should see the tautness and precision of the bedsheets! Literally the best made bed I’ve ever seen.
Our check in was seamless! The gentleman working was pleasant and accommodating. Almost all the hotels in Richfield are sold out tonight so I know your desk clerk was busy, but I didn’t feel rushed or dismissed at all.
Commentaires de Gestion de l’hôtel
22 déc. 2024 par Nichole, Gestion de l’hôtel
Mandy,Thank you for your review on our Holiday Inn Express & Suites of Richfield, UT! We are glad to hear our Front Desk Team is not rushing and making everyone feel welcomed! As for our Housekeeping team, they do an amazing job, it's one of the hardest in the industry, so thank you for a shout out to them on the beds! We appreciate you and look forward to seeing you again!
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Property looked to be really new. Staff was pleasant and professional. Rooms and hotel were very clean with everything in good working condition. Only issue with the property, which is something the staff can’t control, was the noise from the freeway next to the hotel. My room was on the freeway side of the hotel and the noise from the semi-truck was quite noticeable especially after the TV was turned off and it was time for bed. The hotel was not anywhere close to full so I could have easily been given a room on the ‘quiet side’ of the hotel. Bummer because everything else was great.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Nichole, Gestion de l’hôtel
Hi Russell,So glad you enjoyed your stay with us, minus the freeway noise. The night of your reservation we only had 4 rooms available so an offer to be moved to the other side wouldn't have been an option. For future reference if you book a Suite, all of our Suites are away from the freeway. We look forward to seeing you again!
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Nichole, Gestion de l’hôtel
Thank you Craig!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
On the outskirts of town, no snacks dispenser, so you have to drive somewhere else to buy food or drink.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nichole, Gestion de l’hôtel
Hi Susan,We do have a vending/snack machine on the ground floor by the elevator. As for the drinks, we have a vending machine one each floor.
par un voyageur
Nice stay.
Publié le 28 sept. 2024 sur HotelsVery nice to stay at Holiday Inn Express as we usually choose their hotels on our journeys. They all offer the same clean, friendly service.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Nichole, Gestion de l’hôtel
Glad you enjoyed your stay with us, safe travels!
par un voyageur de Sierra Madre
Publié le 26 sept. 2024 sur Expedia
Property is well maintained with an informed staff. Plenty of amenities for those with time and energy. Breakfast was prompt and satisfactory. Room was quiet, large and comfortable. Second stay at this location. Outside walkable food options are limited.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Nichole, Gestion de l’hôtel
Ronald,Thank you for continuing to stay at our Holiday Inn Express & Suites, we look forward to seeing you again!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Room 102 is very bad room between public restrooms and electrical room . And under outside window has an air conditioner machine whole nights running ! Terrible noisy ! A fat and lazy white lady at the front desk told me impatiently that there were no rooms to change, even though many people came to check in very late at night! This level of service really affects the image of the hotel!never will come back !
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nichole, Gestion de l’hôtel
Hi Jing,I completely understand having a bad stay, but to attack a team member here is not appreciated. Next time you are in town I hope you enjoy accommodations at another hotel. You have been marked as a do not rent at my hotel via Expedia and our system.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Nichole, Gestion de l’hôtel
Thank you Delores!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Nichole, Gestion de l’hôtel
yung-nien,I would like to know how we could have improved your stay. Please reach out to me gm.hierichfield@statushospitality.comI look forward to hearing from you.
