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Holiday Inn Express & Suites Richland by IHG

2.5 star property
Tuscan hotel near Columbia Center Mall

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Richland by IHG

Exterior
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Exterior
Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1970 Center Pkwy, Richland, WA, 99352
  • Columbia Center Mall
    ‪6 min walk‬
  • Three Rivers Convention Center
    ‪2 min drive‬
  • Toyota Center
    ‪3 min drive‬
  • Pasco, WA (PSC-Tri-Cities)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Jetted Tub

  • 59 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, River View (2 Queen)

  • 49 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Balcony, River View

  • 49 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

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About the area

Richland

City center stay.With a stay at this South Richland hotel, you'll be within half a mile (1 km) of Columbia Center Mall and 2 miles (3 km) of Three Rivers Convention Center. Also, Toyota Center is within 2 miles (3 km) and Columbia Point Golf Course is within 6 miles (10 km).

What's nearby

  • Columbia Center Mall - 6 min walk - 0.5 km
  • Three Rivers Convention Center - 2 min drive - 2.0 km
  • Toyota Center - 3 min drive - 2.4 km
  • Columbia Point Golf Course - 5 min drive - 6.3 km
  • HAPO Center - 9 min drive - 12.8 km

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Jersey Mike's - ‬13 min walk
  • ‪Bruchi's - ‬9 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Arby's - ‬17 min walk

About this property

Holiday Inn Express & Suites Richland by IHG

Tuscan hotel near Columbia Center Mall
Holiday Inn Express & Suites Richland by IHG offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a hot tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 780 square feet (72 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Richland by IHG. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Tuscan-style Richland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Richland by IHG offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access is available 24-hours a day.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 754 reviews
Rating 8 - Good. 188 out of 754 reviews
Rating 6 - Okay. 48 out of 754 reviews
Rating 4 - Poor. 20 out of 754 reviews
Rating 2 - Terrible. 21 out of 754 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Lorena

Stayed 1 night in Feb 2025

10/10 Excellent

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ANGELA

Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sadhna, elk grove

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff cleanliness and great service. Also good morning breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Teresa

The property needs updating. The bed was very comfortable and the room was clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and super helpful!
Stayed 2 nights in Jan 2025

10/10 Excellent

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Jan 2025

8/10 Good

Isabel

Liked: Cleanliness, staff & service
I like that they have a 24 hr hot tub and pool however there was no towels to dry with
Stayed 1 night in Jan 2025

6/10 Okay

Jennifer, San Diego

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, perfect spot for a family and access to the pool 24/7!
Stayed 1 night in Dec 2024

10/10 Excellent

Dezzi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with family
Awesome, clean and wonderful breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
Never seen such a clean room bed and sheets bathroom and linens
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Always a solid pick
Stayed 1 night in Dec 2024

10/10 Excellent

Mellanie

Travelled with family
Liked: Amenities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kristin Lee

Stayed 1 night in Nov 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took 2 days to correct our heater situation. Fan would blow hot air to the temp set. Then it would blow cooler air until it kicked back to hot air. Fan never stopped blowing
Stayed 5 nights in Dec 2024

10/10 Excellent

Yarely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Oct 2024

10/10 Excellent

DawnRene'

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay close to Toyota Center.
Stayed 1 night in Dec 2024