Ratings based on 543 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 28, 2024 on Hotels
It was good but bathroom had mold starting in bathroom ceiling and the body wash container was empty
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
Dear Aaron, thank you for sharing this feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We have already taken measures to address the issues you mentioned, and we assure you that steps are being taken to prevent such occurrences in the future. We hope to have the opportunity to welcome you back and provide you with an improved experience.
by A traveller
Posted Aug. 26, 2024 on Expedia
Good
Comment from Hotel Management
Aug. 29, 2024 by General Manager, Hotel Management
Thank you for your positive feedback! We are delighted to hear that you had a good experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.
by A traveller
Posted Aug. 25, 2024 on Expedia
Ended up checking in and then checking out a few hours later. Everything is very dated and I was unsure if the cleanliness. The noise is intolerable as you’ve got a freeway on one side and a super busy road on the other. I had booked three nights and received no refund for any of the nights. Extremely unsatisfied. Not at all like their listing suggests. I can be pretty accommodating about hotels. I tend not to judge harshly but this was just disappointing. I’ve never check in to a hotel and then left
Comment from Hotel Management
Aug. 26, 2024 by General Manager, Hotel Management
Dear Kimberly, We apologize for the disappointing experience you had during your recent stay at our hotel. We are truly sorry that the condition of the room did not meet your expectations. We take your feedback seriously and will work diligently to improve in the areas mentioned. Please accept our sincerest apologies and know that we are committed to making necessary improvements based on your valuable feedback
by A traveller
Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Sep. 2, 2024 by General Manager, Hotel Management
Thank you for the fabulous rating! We are delighted to hear that you enjoyed your stay with us. We hope to welcome you back soon for another wonderful experience.
by A traveller
Posted Aug. 20, 2024 on Expedia
More cleaning out side parking
Cleaning room every day
Cleaning bathrooms and shower plus change or cleaning shower curtain
Comment from Hotel Management
Aug. 20, 2024 by General Manager, Hotel Management
Dear valued guest, we sincerely appreciate your feedback regarding the cleanliness of our hotel. We have taken note of your comments and will ensure that our housekeeping team pays extra attention to the outside parking area, as well as the daily cleaning of the rooms, bathrooms, and showers. Your input is invaluable to us, and we strive to provide a comfortable and spotless environment for all our guests.
by A traveller
Posted Aug. 15, 2024 on Expedia
clean
Comment from Hotel Management
Aug. 15, 2024 by General Manager, Hotel Management
Thank you for your feedback! We strive to ensure that our hotel maintains a high standard of cleanliness for all our guests. We appreciate your recognition of our efforts and hope to welcome you back in the future.
by A traveller
Posted Aug. 10, 2024 on Expedia
No noises . Great sleep .
Comment from Hotel Management
Aug. 15, 2024 by General Manager, Hotel Management
We are thrilled to hear that you had a peaceful and restful stay with us! Providing a quiet and comfortable environment for our guests is one of our top priorities. We hope to welcome you back for another great sleep in the future.
by A traveller
Posted Aug. 10, 2024 on Hotels
Comment from Hotel Management
Aug. 15, 2024 by General Manager, Hotel Management
We are delighted to receive a perfect rating from you! It was a pleasure to have you stay with us, and we look forward to the opportunity to serve you again in the future.
by A traveller
Posted Aug. 4, 2024 on Expedia
We booked the hotel for one night. The room exceeded all our expectations.
Comment from Hotel Management
Aug. 4, 2024 by General Manager, Hotel Management
Thank you for your kind words. We are thrilled that you enjoyed your stay with us and that the room met your expectations. We look forward to hosting you again soon.
by A traveller
Posted Jul. 26, 2024 on Expedia
Nice
Comment from Hotel Management
Aug. 5, 2024 by General Manager, Hotel Management
Thank you for your kind words! We are thrilled to hear that you enjoyed your stay with us.
