Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
2,7 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2023 par Larry, Gestion de l’hôtel
We're sorry to hear that your experience at Americas Best Value Inn-South Richmond fell so far short of your expectations. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced. We assure you that we take your feedback seriously and are committed to making swift improvements to better serve our guests.
par un voyageur
Publié le 20 oct. 2021 sur Hotels
L'établissement a besoin d'une bonne cure de rajeunissement.
Commentaires de Gestion de l’hôtel
23 oct. 2021 par Larry, Gestion de l’hôtel
Sí, y el personal está de acuerdo. Esperamos comenzar pronto con nuevas renovaciones. Esperamos tener la oportunidad de impresionarlo en ese momento.
par un voyageur
minimal
Publié le 6 nov. 2019 sur Hotelsla chambre n'était pas très propre. La baignoire/douche n'avait pas de tapis anti-dérapant et pas de barre de sécurité. Le déjeuner était très minimal, pain blanc seulement et pas de couteau pour beurrer les toast on a dû utiliser une cuillère. Pas de jus non plus, il fallait l'acheter. Ça ne représentait pas à ce que j'avais réservé.
Commentaires de Gestion de l’hôtel
8 nov. 2019 par Larry, Gestion de l’hôtel
Our apologies. We provided all that we stated in both writing and again verbally upon check-inn. If you experience any concerns, it is best to address those with the property at the time you are a guest- so that they can be remedied immediately to your satisfaction. But, I guess say NOTHING and just give BAD feedback is a solution that serves no one but the author- but I suspect that's the desired end. Property owners should have the same right to provide public FEEDBACK about, and on behalf of our guests. The playing field will never be fair- otherwise- And actually downright destructive. Guest come here and know this is an economy MOTEL property thus the low rates. But then once here they expect full hotel services, including room service, turn down, and custom wake up calls to their cell phones. And of course, many frequently expect the most luxurious accommodations. With unlimited pillows, towels and extra blankets for their undeclared stowaway pets. Im just saying....
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Did not like the place at all
Commentaires de Gestion de l’hôtel
9 sept. 2024 par larry, Gestion de l’hôtel
Thank you for taking the time to share your thoughts and providing feedback with your rating. We sincerely apologize for any shortcomings in your experience. Your comments are invaluable, and we are committed to making the necessary adjustments to address the areas you mentioned. We hope to have another opportunity to provide you with an improved stay and regain your confidence in our services.
par un voyageur
Publié le 14 août 2024 sur Expedia
Didnt like
Commentaires de Gestion de l’hôtel
15 août 2024 par larry, Gestion de l’hôtel
We're grateful for your feedback and the detailed insights you shared along with your rating. We apologize for falling short of your expectations and appreciate your honesty. Our team is committed to addressing the areas you highlighted for a better experience during your next visit. Thank you for your understanding, and we hope to serve you better in the future.
par un voyageur
Publié le 1 août 2024 sur Expedia
Roaches
Commentaires de Gestion de l’hôtel
1 août 2024 par larry, Gestion de l’hôtel
We're grateful for your feedback and the detailed insights you shared along with your rating. We apologize for falling short of your expectations and appreciate your honesty. Our team is committed to addressing the areas you highlighted for a better experience during your next visit. Thank you for your understanding, and we hope to serve you better in the future.
par un voyageur de Washington
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par larry, Gestion de l’hôtel
We're grateful for your feedback and the detailed insights you shared along with your rating. We apologize for falling short of your expectations and appreciate your honesty. Our team is committed to addressing the areas you highlighted for a better experience during your next visit. Thank you for your understanding, and we hope to serve you better in the future.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
It was all good, a budget motel, but safe,clean,and the lobby people nice and would syay againpleasant
Commentaires de Gestion de l’hôtel
29 juill. 2024 par paul, Gestion de l’hôtel
We greatly value your feedback after your recent Americas Best Value Inn - South Richmond stay. Your comments give us some insights that help us enhance our services. We're glad to have contributed positively to your experience, and we'll continue working to ensure your future visits are just as satisfying.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
None
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Larry, Gestion de l’hôtel
We're grateful for your feedback and the detailed insights you shared along with your rating. We apologize for falling short of your expectations and appreciate your honesty. Our team is committed to addressing the areas you highlighted for a better experience during your next visit. Thank you for your understanding, and we hope to serve you better in the future.
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Larry, Gestion de l’hôtel
We appreciate your exceptional rating! Your positive comments inspire us, and we can't wait to host you again soon.
