Note fondée sur 87 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Expedia
We paid for a room through Expedia, but when we arrived to the property we were told that they had no rooms available.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Adams, We apologize for any inconvenience you experienced upon arrival. We recommend reaching out to Expedia for assistance with this matter. Your feedback is valuable to us for enhancing our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brian,We are enlivened to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.
par un voyageur
No housecleaning
Publié le 5 oct. 2024 sur HotelsThe room was fine as far as cleanliness. We did not have house cleaning though. No clean towels, trash not taken out, no coffee refill for the room, nothing. I asked when we returned in the evening. The host explained that you have to stay 3 nights to get housecleaning! So, if you are staying 2 nights, don’t put your towels on the floor assuming housecleaning will come. If I had know I would have hung our towels.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kathleen, We apologize for any inconvenience you experienced during your stay. Our housekeeping policies are clearly outlined upon check-in, and we regret any misunderstanding. Your feedback is valuable, and we aim to provide better clarification for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back for a more enjoyable stay.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brandon,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We look forward to welcoming you back soon for another amazing stay.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
I was in the area for business. It was a very good choice and VERY convenient to where I needed to be. Would have been perfect if they had comfort height toilets. Most people are over 5'4".
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Carolyn,We're pleased to hear you found our hotel convenient for your business trip. We appreciate your feedback regarding the toilets and will take it into consideration for future improvements. Our aim is to enhance all aspects of our guests' stay.
par un voyageur de Toronto
Publié le 28 sept. 2024 sur Expedia
Nice room and decent breakfast. No complaints whatsoever.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello John,We are delighted to hear that you enjoyed our room and breakfast during your stay. Your satisfaction is our top priority. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello HyKeem,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Very good place to stay
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gustavo,We are pleased to hear that you enjoyed your stay with us. We strive to provide a positive experience for all our guests. If you have any further feedback or suggestions, please do not hesitate to share them with us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rod,We appreciate you choosing our hotel for your stay. If you have any suggestions or concerns, please don't hesitate to contact us directly. We hope to welcome you back soon for an improved experience.
par un voyageur de Philadelphia
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Marissa,We are thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.
