Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Durham
Publié le 4 nov. 2024 sur HomeAway
par un voyageur
An OK Place in Heart of the City
Publié le 2 oct. 2024 sur HomeAwaySpent 4 nights. Was leary of the location ... did not feel safe walking out on my own. Unit was fairly clean. Unit was dark. Only had one outside window in a bedroom .. blinds no work so could not let light in. Kitchen spigot sprayed everywhere. Personal impression is the place is in need of some updates/TLC. Outside door fob sometimes worked & sometimes did not ... made host aware, but half the time the door did not latch so anyone could walk in & sign on door advised do not pull door shut. Beds were hard, previous tennant dirty towel found in dresser drawer (left it there). Upstairs tennants were loud .. walking around @ night with noisy fighting.
par un voyageur
Pictures Are Misleading
Publié le 27 sept. 2024 sur HomeAwayMy friends and I stayed for 1 night while we were in town for a comedy show. The best part of this unit is the responsiveness of the hosts. They responded to me within minutes to any of my concerns. Also, the space is very clean. Upon walking into the building, we were instantly struck by the strong odor of marijuana. The instructions given by the hosts are outdated (they said we needed to put in a pin at the front door to get a key fob, but that was not true). The unit itself has no windows that open to the outside. The pictures on the listing shows that the space is bright and well lit when in fact, it is extremely dark without any natural lighting. The kitchen sink was broken and the kitchen trash can was broken. In the middle of the night (between 3-6 am), we heard the neighbors very loudly having conversations. It felt claustrophobic and uncomfortable. I cannot recommend this place.
par un voyageur
RVA Downtown
Publié le 16 août 2024 sur HomeAwayI wanted a downtown vibe and that’s what this location provided. Very clean! Although, there were a couple minor issues, they were addressed immediately.
par un voyageur
More like an extended stay hotel
Publié le 14 août 2024 sur HomeAwayThe unit was not only roomy, but also impeccably clean, and decorated with a nice touch. It was located in a great location in downtown Richmond.
Unfortunately, our experience was marred by the inefficient check-in process. We found ourselvesan alternative unit on the morning of our scheduled arrival. The online check-inly failed to process my payment, despite multiple attempts scrambling for system repeated.
The unit is an apartment building, and access is through a security door facing the street using a FOB. The FOB works intermittently. When it does not work, you wait for another tenant to enter the door or go around the block to the back door entrance.
It is corporately owned rather than owned by a private investor. Our usual VRBO rentals with private owners are treated more like hosts and have welcome touches, such as a bottle of wine and, most often, coffee and tea offerings.
If the renters need is to simply stay in a unit that is more hotel like, this will fit the bill. It is a nice unit in a nice location. I am confident the company can correct the FOB problem. Perhaps the payment processing was also not typical.
par un voyageur
Centrally located Flat
Publié le 4 juin 2024 sur HomeAwayThe flat was centrally located. It was a unique two story build out in an old building. We were greeted at the foyer by a Colo-guard box but it wasn’t really in the way as we dragged our luggage down the. Crazy long hallway in the first floor to our room. The two bedrooms are in second floor and each have a bathroom, one is en-suite. This one has to windows to outside which makes it a bit dark. The second bedroom was nice and had a small window through which I could hear loud thumping music for 2 hours just below as someone had parked there and was partying in their car despite it being private property. The kitchen was large enough to cook a good meal for friends or family but there wasn’t really enough kitchen ware to do that. We liked the centrality of the place even if the area was strangely quiet on a gorgeous Saturday in early June.
par un voyageur
Couldn't get in
Publié le 29 avr. 2024 sur HomeAwayLooks nothing like the pics - bed was like cement and gave my colleague back issues. Entry hallway is filthy and we were not able to get in upon arrival - client is furious.
par un voyageur
Great stay!
Publié le 18 avr. 2024 sur HomeAwayWonderful apartment, plenty of room for us and located near many things to do!
par un voyageur
Publié le 17 mars 2024 sur Expedia
par un voyageur
Not the best experience
Publié le 2 janv. 2024 sur HomeAwayWhen we arrived I realized I never got any information on how to check in. I sent a message on the app and waited 10 minutes. Once I didn’t get a response I then called the host twice before making contact. I was told that I was sent the email and to check my junk folder. I had already searched all folders before reaching out. I never got the email beforehand. Then I was told that if I was checking in after 4 I was supposed to let them know ahead of time. Which was on the email so therefore I had no idea. For contactless check in I’ve never had to let a place know when I’d be there. I was quite frustrated at this point. Then the walls are so thin that I had to listen to a drunk man scream and bang on the apartment door next to us for 2 hours before calling the non emergency number to come deal with the situation at 4am. I got 3 hours of sleep the entire night. I get that the other situation was not their fault but it just added to the frustration because I didn’t realize I’d hear literally everything through the walls.
