Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,3 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
Ordinaire
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Geneviève, Thank you for your feedback. We’re sorry to hear that your experience was only ordinary. We strive to provide a memorable and enjoyable stay for all our guests, and we would love to hear more about how we can improve. Your comments are valuable to us, and we are committed to making the necessary adjustments to enhance our services. We hope to have the opportunity to offer you a better experience in the future. Sincerely,Hotel Management
par un voyageur
Publié le 18 avr. 2023 sur Expedia
Pas de service la nuit, les clients ont cognés aux portes du gardien sans réponse et ca réveillé les clients !!! Pas possible de dormir.
Commentaires de Gestion de l’hôtel
24 avr. 2023 par Hotel Management, Gestion de l’hôtel
Dear YVES, Thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
par un voyageur
Très décevant
Publié le 19 août 2022 sur HotelsSéjour horrible ,chambre très sale , sol qui colle , matelas pour les enfants taché, une chaise pour 4 , personnel absent régulièrement à la réception , porte qui ne fonctionne pas toujours, traces des précédents occupants dans la salle de bain et j'en passe .... Je ne recommande pas cet endroit qui ressemble plus à un dortoir d'autoroute qu'à un hôtel 😮💨
Commentaires de Gestion de l’hôtel
20 août 2022 par Hotel Management, Gestion de l’hôtel
Dear Carole, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
par un voyageur
Publié le 10 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
21 avr. 2019 par Hotel Management, Gestion de l’hôtel
First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us.
Sincerely,
Hotel Management
par un voyageur
Publié le 3 nov. 2024
No coffee maker, no iron. Rooms are dingy. Nothing like the one I stayed at in Mississippi. Will not stay again
Commentaires de Gestion de l’hôtel
3 nov. 2024 par Hotel Management , Gestion de l’hôtel
Dear Donna, Thank you for your feedback. We sincerely apologize for the shortcomings you experienced during your stay, particularly the lack of amenities and the condition of your room. It is disappointing that your experience did not meet your expectations, especially compared to your previous stay. We are committed to improving our facilities and services based on guest feedback. We hope you consider giving us another chance in the future as we strive to provide a more enjoyable experience. Thank you for bringing these issues to our attention.Sincerely,Hotel Management
par un voyageur
Publié le 4 oct. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Its was a good stay .
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Hotel Management, Gestion de l’hôtel
Dear Marshall, We are glad that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to read your feedback. Thank you again for sharing your experience with others, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Hotels
the floor was so dirty my socks were black after 5 minutes and the side of the fridge was brown and nasty.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Madison, Thank you for sharing your concerns with us. We sincerely apologize for the cleanliness issues you encountered during your stay. Providing a well-maintained and comfortable environment is important, and we regret that this was not your experience. Your feedback will be shared with our housekeeping team to ensure improvements are made. We appreciate your input and hope for the chance to offer you a better stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Hotel was very convenient. Liked to always stay here plus people they are always helpfull.
