Note fondée sur 126 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Hotels
par un voyageur
Publié le 5 sept. 2024 sur Expedia
par un voyageur
Publié le 1 sept. 2024 sur Expedia
It was a lot of ants in the room . The shower was dirty. Sheets had brown stains and the equipment was not working in the fitness room.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Shakeemah, Thank you for providing your valuable feedback. We endeavor to ensure that our guests experience a clean and comfortable environment with well-maintained facilities. Regrettably, we acknowledge that your recent experience did not meet these standards, and we extend our sincere apologies for any inconvenience caused. Your feedback has been noted, and we are currently implementing corrective measures within the relevant departments to prevent similar occurrences in the future. We look forward to the possibility of your return, allowing us the opportunity to provide you with an improved experience.Sincerely,Hotel Management
par un voyageur
Publié le 28 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Hotels
The people here were so friendly, and the hotel in great condition, with ample parking and a fairly quiet atmosphere. We accidentally went to another hotel just around the corner before finding this one where we had a reservation, and we're so grateful that it wasn't at the other major chain hotel which was loud, dirty, and had insufficient parking.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Management, Gestion de l’hôtel
Dear BradyvDecker, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites.We look forward to welcoming you back soon!Sincerely,Hotel Management
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Demetrius was polite and hospitable. The general area was quiet however the front desk was mostly unattended. If I needed to speak with someone no one was around. The AC unit in the room was noisy and the floor was very waxy and slick. Also, the shower door wouldn't close.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear MICHELLE, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall, but we understand that there were some areas where we fell short of your expectations. We apologize for the inconvenience caused. Please be assured that we take your concerns seriously and will address them with the appropriate parties. Thank you for bringing this to our attention. We strive to provide the best possible service for our valued guests and hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Comfortable, clean place to sleep. overnight stop on a long road trip
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest, Thank you for choosing Extended Stay America for your brief stay. It is nice to read that you thoroughly enjoyed the comforts and cleanliness of our suites, and we are glad that you had a great night’s sleep. Thank you again for taking the time to write about your stay at our hotel. We look forward to your return visit.Sincerely,Hotel Management
par un voyageur
Publié le 12 juill. 2024 sur Expedia
par un voyageur
Publié le 10 juill. 2024 sur Expedia
par un voyageur
Niiiice
Publié le 22 juin 2024 sur HotelsComfortable and the guy at the front desk was friendly and funny convenient for what we were there for
