Note fondée sur 832 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2024
Clean rooms
par un voyageur
Publié le 29 nov. 2024
Clean rooms
Commentaires de Gestion de l’hôtel
29 nov. 2024 par Hotel Management , Gestion de l’hôtel
Dear Khary, Thank you for your feedback! We are delighted to hear that you enjoyed the clean rooms during your stay at Extended Stay America. We take great pride in maintaining a welcoming environment for our guests, and we look forward to having you with us again soon!Sincerely,Hotel Management
par un voyageur
Publié le 25 nov. 2024
Dirty, rundown hotel. Mildew on shower curtain. Stained bathroom. Horrible smells everywhere. Surly, rude front desk. All-around awful experience. Would not go back, even for free.
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Hotel Management , Gestion de l’hôtel
Dear Stephanie,We sincerely apologize for the disappointing experience you had during your stay. We understand how frustrating it must have been to encounter cleanliness and odor issues, as well as unhelpful service. This is certainly not the standard we strive for, and we are addressing these concerns with our team to ensure they are resolved promptly. Your feedback is valuable, and we are committed to improving our property and guest services. We truly hope you’ll consider staying with us again in the future as we work to enhance our accommodations for a more positive experience.Sincerely,Hotel Management
par un voyageur
Publié le 18 nov. 2024
Frontdesk is very kind and professional. Hotel was nice and clean. Room smelled so good
Commentaires de Gestion de l’hôtel
18 nov. 2024 par Hotel Management , Gestion de l’hôtel
Dear Amara, Thank you for your wonderful review! We are delighted to hear that you had such a positive experience. It is great to know that you found the front desk staff to be kind and professional and that the cleanliness and scent of the room added to your comfort. We truly appreciate your kind words and hope to welcome you back for another exceptional stay in the future. Your satisfaction is our priority!Sincerely,Hotel Management
par un voyageur
Publié le 31 oct. 2024
this hotel room is very clean
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Filthy!
Publié le 27 sept. 2024 sur HotelsThis is one of the filthiest, if not the only, hotels that I’ve ever stayed at. There’s a skeleton cleaning crew that does the bare minimum, like only change the bedding. Old toothpaste from brushing, spattered on wall, the rim of the toilet and beneath was dirty, crumbs left on stove top, side of refrigerator dirty, walls dirty, trim around window looks like mold and it doesn’t lock, and it’s on the first floor! I can go on and on, but you get the gist of it. Ugh!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Felicia, Thank you for your feedback. We deeply apologize for the cleanliness issues you encountered during your stay. Your description of the conditions is concerning, and we take such matters seriously. We appreciate you bringing this to our attention, as it will help us address these issues with our cleaning team to ensure a better experience for our guests. We hope you will consider giving us another chance in the future. Sincerely,Hotel Management
par un voyageur
An Amazing Stay
Publié le 27 sept. 2024 sur HotelsIt was really amazing staying in this property. The whole team including the manager, they are so kind and humble towards their customers. I am absolutely coming back. Soon !
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Ronnie, Thank you for your wonderful feedback! We’re thrilled to hear that you had an amazing stay and that our team, including our manager, made such a positive impression on you. Providing kind and humble service is our top priority, and it’s rewarding to know we succeeded. We can’t wait to welcome you back to Extended Stay America for another fantastic visit soon! Sincerely,Hotel Management
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Honestly around this area you got a lot of dinning options on a walking distance.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
