Ratings based on 916 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 17, 2024
The bed was comfortable. All the outlets did not work
by A traveller
Posted Sep. 22, 2024
Have stayed here quite a few times when the price is right
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks for your feedback, and hope to see you ag again
by A traveller
Posted Aug. 26, 2024 on Hotels
The fitness room was kept nicely with wipes, towels, etc. The shampoo, soap, and conditioner bottles were consitently left empty. The pet stations with bags were handy. Odd wall art and a bit dated, but overall, comfortable stay.
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for your feedback
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks for your feedback
by A traveller
Posted Aug. 25, 2024 on Hotels
We stayed here two nights, one night on the way to the beach and one coming back. Our first set of rooms were perfect, roomy, clean and comfortable. The second night we stayed, the blinds didn’t work in either room. In my mom’s room, she had to leave the lights off after dark because the pool
was right out that window and there were people ‘partying’. Also the light shined in all night. Our room, I woke around 1 am to find water dripping from the bathroom light. We ended up moving to another room. The staff and manager were very friendly, helpful and attentive. The pool area was very nice and we were able to sit out and enjoy the beautiful day. Also we walked to a nearby restaurant as well as a convenience store which was very convenient. Good breakfast, too. We’d stay again.
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for your feedback !! We appreciate your kind words and informing of issues that need attention- Thanks again !!
by A traveller
Posted Aug. 24, 2024 on Expedia
Had a good stay here. It’s clean and there are very nice people working there. It was just a little musty smelling but not overwhelming. Great location and close to many conveniences.
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks for your feedback ! We will take your concerns under advisement, in hopes of seeing you again !
by A traveller
Posted Aug. 23, 2024 on Expedia
i liked how quiet and peaceful the area was. shopping and dining were also very convenient. it felt like I was in the middle of everything.
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks so much for your feedback ! We are pleased your stay met your needs
by A traveller
Posted Aug. 19, 2024 on Expedia
Nice and clean. Staff are indifferent. No smile, nothing.
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks for your feedback
by A traveller from Ardmore
Posted Aug. 17, 2024 on Expedia
I was not able to stay there even though I called them and said I would arrive a day late on my prepaid reservation. The person I spoke to followed their protocol but the next person did not and cancelled my reservation. Expedia had to relocate me.
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks for your feedback
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Oct. 7, 2024 by Staff of the Hampton Inn Richmond West, Hotel Management
Thanks for the great score, and be safe and happy ALWAYS
