Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par vava de France
Service impeccable, chambres très confortables
Publié le 24 août 2013 sur HotelsLes grandes chambres sont silencieux malgré la proximité de l'aéroport, donc un excellent hotel pour acceder l'aeroport de Richmond, Virginia qui est à 5 minutes (en voiturel). En plus, deux grands lits confortables nous a permis de séjourner à 3 pour un prix très raisonable.
par un voyageur
Publié le 19 déc. 2024
The property did not hold up to other Hiltons that I have stayed in before. There was a definite lack of polish. One elevator was broken, the pool was out of service, there was mud in the stairwell for the entirety of my stay, and the snack bar was half filled. On my hall there were bleach stains on the carpet and peeling wallpaper. I missed a day of room service (the front staff said that they only come every other day but there was no note to that effect and I did get service two days in a row so I don't believe that was accurate - I believe the room was just skipped.) When I did get room service, they only replaced towels and made the bed - they did not refill coffee bar or replace the coffee cups for in room coffee. All of these obviously are first world problems - and the front desk staff were friendly and did replace items for me when I asked, but this property certainly did not live up to the otherwise stellar reputation of a Hilton. It was more like a run of the mill roadside Holiday Inn at best.
par un voyageur de SWOOPE
Publié le 28 sept. 2024
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Why would you even send me this? You were racist to my son and I and then kicked us out??
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Casey , Gestion de l’hôtel
Thank you so much for choosing Hilton Garden Inn Richmond Airport for your trip to Richmond! We greatly appreciate your review and we hope to see you again in the future.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
The entire staff was exceptional. I wish I got names. The front desk, the gentleman that took breakfast orders, and the chef that came out and checked on folks. They were all warm, friendly, and caring. Big smiles and great hospitality.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Casey, Gestion de l’hôtel
Thank you so much for choosing Hilton Garden Inn Richmond Airport during your stay. We have shared this review with our staff members, and they are very appreciative of your kind words. Thank you so much for taking the time to write this response and we hope to see you again soon!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Casey , Gestion de l’hôtel
Thank you so much for choosing Hilton Garden Inn Richmond airport for your stay during your time here in Richmond! We are so happy to hear that you had a great experience during your stay with us. We want to thank you for taking the time to leave such a wonderful review!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Fine place.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Casey, Gestion de l’hôtel
Thank you for choosing Hilton Garden Inn Richmond Airport for your stay here in Richmond. We greatly appreciate your review and we hope to see you again soon!
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Casey , Gestion de l’hôtel
Thank you so much for choosing Hilton Garden Inn Richmond Airport for your stay here in Richmond. We are elated to see that you enjoyed your stay here, and we greatly appreciate you taking time to leave a wonderful review. We hope to see you again soon!
