Note fondée sur 788 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2022 sur Expedia
par un voyageur
Publié le 14 août 2022 sur Hotels
par un voyageur
Publié le 22 mars 2020 sur Expedia
Très bien pour un court passage dans ce coin de pays.
par un voyageur
Publié le 8 mars 2020 sur Expedia
Chambre double non disponible tel que réservé. Nous avons dû prendre une chambre avec 1 lit seulement .
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We were told several times by several different staff members there was a complimentary breakfast. When we went down to eat, they wanted $14 for a cold basic and $24 for a hot meal. Wth? Complimentary means FREE. You need to change your words to continental breakfast NOT complimentary. This is so bait and switch and very much false advertisement. AND TO TOP IT ALL OFF, OUR DEPOSIT WAS NEVER RETURNED.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Located conveniently off the I95 highway
par un voyageur
Publié le 20 sept. 2024 sur Hotels
I really liked this hotel. The entire staff was very courteous and helpful the entire time. I had some interaction with Asia and Rebecca. They were so nice and very customer service oriented. The room was clean. I may be staying here again in the future. I did not get the explore all of the attractions I wanted to see.
par un voyageur
HGI Colonial Heights
Publié le 17 sept. 2024 sur HotelsAll aspects of human interaction were of superior quality. The room and bathroom were clean and comfortable. Ann (Housekeeping) helped me get into my room as my keys didn’t work, Heather and Rose (Food and Beverage) were very accommodating and pleasant to chat with. The food was prepared very well and was good eating. It is painfully obvious to me this facility is need of upgrading. As I mentioned my keys didn’t work the lock so I had them changed out twice, even then I had trouble opening my door. Additionally, I tried to enter the laundry room and my wouldn’t open this door either. The front desk attendant helped, his key had trouble opening the door as well. My coffee maker was non operational, the power light was on but it wouldn’t brew. These issues should be unacceptable to you. I’ve stayed at HGI on many occasions and have really enjoyed the overall experience. Thank you for listening, please take care of these details, thank you.
