Note fondée sur 810 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Lot of restaurant gas station all near of the hotel
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
par un voyageur
Publié le 22 avr. 2023 sur Expedia
L’apparence extérieure de ce complexe hôtelier est trompeuse par rapport à l’intérieur . La propreté laisse à désirer dans les aires communes, ascenseurs et les couloirs menant aux chambres. D’ailleurs, des odeurs désagréables prévalaient dans ces endroits. Aucun savon n’était disponible pour le lavage de mains dans la salle de bain. En effet, seuls des distributeurs à shampoing ,conditionneur ou lotion pour le corps fixés aux murs étaient accessibles. De plus, le mobilier , tapis et décoration de la chambre datent d’une autre époque et mériteraient grandement d’être remplacés. Le prix demandé pour cet hébergement ne correspond pas à ce qui est offert aux clients.
Commentaires de Gestion de l’hôtel
24 avr. 2023 par The Entire Team, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns. We strive to ensure our guests have a clean, comfortable, well maintained & secure place to stay. Again, thank you for your comments and hope you will give us the opportunity on future visits to the Mechanicsville / Richmond Area.
par un voyageur
bel endroit près de l autoroute
Publié le 9 nov. 2018 sur Hotelspar un voyageur
Publié le 4 oct. 2024 sur Expedia
The staff are excellent--helpful, not pushy and genuinely concerned about their guests.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable. We strive to provide all our guests with a clean, comfortable, well maintained and secure place to stay.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
par un voyageur de Bradenton
Publié le 22 sept. 2024 sur Expedia
The faucet in the bathroom is too far from sink- water all over! General cleanliness is below standard- dirty floors .
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay. We are sorry we fell below our standards during your visit. I can assure you that your comments will be shared with the entire team and actions taken to address your concerns.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The hotel staff was very friendly and welcoming. My room was clean and updated. It was a bit noisy in the hallway.
The breakfast was just barely ok. The coffee tasted old and not drinkable but that is just a minor issue.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Stephan was polite and helpful … good dude!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for taking time to complete the survey from your recent stay with us. We are pleased to hear that you had a good experience with us and found your accommodations enjoyable.
