Ratings based on 927 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 28, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by Customer Service, Hotel Management
Brandon, thank you for staying with us at Hyatt House Richmond/Short Pump. We're glad you had a positive experience. We hope to welcome you back soon!
by A traveller
Posted Sep. 23, 2024 on Expedia
Very nice stay.
Comment from Hotel Management
Sep. 24, 2024 by Customer Service, Hotel Management
Leslie, it’s wonderful to hear you had a great time at Hyatt House Richmond/Short Pump. We look forward to welcoming you back.
by A traveller
Posted Sep. 22, 2024 on Expedia
Comment from Hotel Management
Sep. 23, 2024 by Customer Service, Hotel Management
Thanks for the perfect rating, Carlton!We're pleased to hear that you have fully enjoyed your stay at Hyatt House Richmond/Short Pump, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
by A traveller
Posted Sep. 18, 2024 on Expedia
by A traveller
Posted Sep. 18, 2024 on Hotels
by A traveller
Posted Sep. 16, 2024 on Hotels
Comment from Hotel Management
Sep. 17, 2024 by Customer Service, Hotel Management
Karen, it’s great to know you had a pleasant stay at Hyatt House Richmond/Short Pump. We look forward to welcoming you back in the future. Safe travels!
by A traveller
Posted Sep. 15, 2024 on Expedia
Enrique was extraordinarily pleasant and helpful upon check-in and anytime I needed anything. He started my stay with the bar set very high!
The area is convenient and safe, with so much in walking distance. Great experience!
Comment from Hotel Management
Sep. 16, 2024 by Customer Service, Hotel Management
Mya, we’re delighted you loved your experience at Hyatt House Richmond/Short Pump. Enrique will be thrilled to hear your kind words about the outstanding service. It’s wonderful to know you found the location convenient and enjoyed your stay. We're looking forward to seeing you again!
by A traveller
Posted Sep. 10, 2024 on Expedia
Comment from Hotel Management
Sep. 10, 2024 by Customer Service, Hotel Management
Nigel, thank you for rating your stay. We’re glad you had a good visit at Hyatt House Richmond/Short Pump and hope to welcome you back soon!
by A traveller from Chesterfield
Posted Sep. 9, 2024 on Expedia
Love
Comment from Hotel Management
Sep. 10, 2024 by Customer Service, Hotel Management
Shawn, we're delighted you loved your experience at Hyatt House Richmond/Short Pump. Thank you for the positive rating. We're looking forward to welcoming you back soon!
by A traveller
Posted Sep. 8, 2024 on Expedia
Great place and location
Comment from Hotel Management
Sep. 9, 2024 by Customer Service, Hotel Management
Ellie, we're delighted you loved your experience at Hyatt House Richmond/Short Pump. It's fantastic to hear you enjoyed both the property and its location. We're looking forward to welcoming you back soon.
