Ratings based on 1,274 Guest Reviews
Hear it directly from our travellers
2.2 Room cleanliness
2.8 Service & staff
2.5 Room comfort
2.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 22, 2024 on Hotels
Comment from Hotel Management
Oct. 25, 2024 by Manager, Hotel Management
Hello Kia,We are elated to hear you had a wonderful experience at our hotel! Please do not hesitate to contact us if you have any further comments or suggestions.
by A traveller
Posted Oct. 21, 2024 on Expedia
Comment from Hotel Management
Oct. 23, 2024 by Manager, Hotel Management
Hello Jeremy R, We appreciate you choosing to stay with us. Please don't hesitate to reach out to us directly if there are any areas where we can improve to ensure a more enjoyable experience during your next visit. We look forward to welcoming you back soon!
by A traveller
Posted Oct. 21, 2024 on Expedia
The facility was dirty. Carpet was ripped and dirty, smelled, elevator was not working, workout facility was turned into a storage closet. Bathroom sink, tub and walls were stained. Towels were also stained. I was on the second floor and it sounded like construction was going on the 3rd floor from Midnight to 4 am. I went to use the bathroom at 6 am and cockroaches were all over the bathroom. We then got up and left, didn't even think to entertain the breakfast.
Comment from Hotel Management
Oct. 22, 2024 by Manager, Hotel Management
Hello Melissa, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A traveller
+ & -
Posted Oct. 21, 2024 on HotelsIts a budget hotel near to the airport. Get what you pay for. Semi clean, a little run down, clientele of the budget spectrum. But not terrible and not bad.
Comment from Hotel Management
Oct. 22, 2024 by Manager, Hotel Management
Hello Jay, We appreciate you taking the time to share your feedback with us. Our hotel aims to provide affordable accommodation for travelers near the airport. We are constantly working on improving our facilities and services to better serve our guests. Your comments are valuable to us as we strive to enhance the overall guest experience.
by A traveller
Posted Oct. 20, 2024 on Hotels
Comment from Hotel Management
Oct. 22, 2024 by Manager, Hotel Management
Hello Pamela, We're sorry to hear you weren't completely satisfied with your stay. Please don't hesitate to contact us directly to discuss any concerns you may have had during your time with us. We value all feedback to improve our services for future guests.
by A traveller
Posted Oct. 18, 2024 on Hotels
Comment from Hotel Management
Oct. 20, 2024 by Manager, Hotel Management
Hello Treshawn,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back in the future for another fantastic experience.
by A traveller
Posted Oct. 18, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Eugene,We are delighted to hear that you had a positive experience during your stay with us. Our team aims to ensure all guests have a memorable time, and we hope to welcome you back soon for an even better stay!
by A traveller
Posted Oct. 17, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Treahawn,Dear Guest, We are thrilled to hear that you had a wonderful stay with us! Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic experience.
by A traveller
Posted Oct. 17, 2024 on Hotels
It was a nice room but it wasnt cleaned properly
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Devan,We appreciate your feedback regarding the cleanliness of your room. Our housekeeping team strives to maintain high standards, and we apologize for any oversights. We encourage you to contact our management team directly to address any further concerns or feedback you may have.
by A traveller
Posted Oct. 17, 2024 on Hotels
Comment from Hotel Management
Oct. 19, 2024 by Manager, Hotel Management
Hello Devan,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another perfect experience.
