Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Jean,Thank you for your feedback and for rating us 4/5. We appreciate your input, and we're committed to continuous improvement. If there's anything specific that would have made it a perfect 5, please let us know. We value your stay and look forward to welcoming you again for an even better experience.Sincerely, Hotel Manager
par un voyageur
Juste pour dormir !
Publié le 7 janv. 2022 sur HotelsAccueil très froid,
Petit-déjeuner ridicule (dans des sacs), rien pour les végétariens à part des gâteaux plein de sucre.
La chambre était correcte, mais il y avait des insectes dans la salle de bain (cafards ou fourmies).
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kenny,Thank you for taking the time to share your feedback. We’re sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we would appreciate the opportunity to learn more about what went wrong so we can address the issues and improve our service. Please feel free to reach out to us directly. We hope you’ll consider giving us another chance to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brandon,Thank you for your stellar 10-star review! We’re thrilled to learn that you enjoyed your stay and found everything to your satisfaction. Your kind words motivate our team to keep up the great work. We can’t wait to welcome you back for another remarkable experience!Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Martha,Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations with a rating of 4 out of 10. Your concerns are important to us, and we would appreciate more details about what specifically affected your stay. We’re committed to improving our services and ensuring a better experience for our guests. Please reach out to us directly so we can address your concerns.Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Charles,Thank you for your feedback and for rating your stay an 8 out of 10! We're glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve, please let us know, as we strive for excellence. We hope to welcome you back soon for an even better stay!Sincerely, Hotel Manager
par un voyageur
Clean but dingy
Publié le 29 sept. 2024 sur HotelsWe were there for one night. My #1 priority is cleanliness, and this room was clean. It’s nothing fancy but I didn’t expect it to be especially for the price. The shower was lackluster and the blow dryer had one setting. If staying more than one night, I would not recommend it.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kelly,Thank you for sharing your experience. We’re pleased to hear that you found the room clean, as cleanliness is our top priority. We appreciate your feedback regarding the shower and blow dryer, and we will look into improving these amenities. While we aim to provide value for the price, we understand your concerns for longer stays. Your input is invaluable, and we hope to enhance your experience in the future. Thank you for staying with us!Sincerely, Hotel Manager
par un voyageur
Yes. Good
Publié le 28 sept. 2024 sur HotelsGood choice. Bed creaky but ok solo. Will return
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rick,Thank you for your fantastic review and the perfect rating of 10 out of 10! We're thrilled to hear you enjoyed your stay and found it to be a good choice. We appreciate your feedback regarding the bed, and we'll look into it to ensure all our guests have a comfortable experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Walter,Thank you for your remarkable 10-star review! We’re so glad to hear you had such a positive experience with us. Your feedback about our service and amenities means the world to us. We can’t wait to welcome you back for another amazing stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Breakfast was good and plenty. Hotel was clean and room was comfortable. Staff was friendly and helpful. Only issue was that parking was very crowded, but we were able to find a spot.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jose,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the breakfast, found the hotel clean, and felt comfortable in your room. It’s great to know that our staff provided friendly and helpful service. We appreciate your understanding regarding the parking situation and will work on ways to improve that for our guests. We look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
