Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Jean,Thank you for your feedback and for rating us 4/5. We appreciate your input, and we're committed to continuous improvement. If there's anything specific that would have made it a perfect 5, please let us know. We value your stay and look forward to welcoming you again for an even better experience.Sincerely, Hotel Manager
par un voyageur
Juste pour dormir !
Publié le 7 janv. 2022 sur HotelsAccueil très froid,
Petit-déjeuner ridicule (dans des sacs), rien pour les végétariens à part des gâteaux plein de sucre.
La chambre était correcte, mais il y avait des insectes dans la salle de bain (cafards ou fourmies).
par un voyageur
Publié le 31 janv. 2020 sur Expedia
Musique forte par les residants travailleurs.
4.00 am sa parlait et criait fort .
Decevant, pour ma part je n irai ys coucher au Quality inn. Cela esr ma 2iem fois dans cette etablissement et decevant.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lathan,Thank you for your feedback and for staying with us. We are sorry to hear that you were not happy with your stay and that you gave us a low rating. We apologize for any inconvenience or disappointment you may have experienced during your stay. We would like to know more about what went wrong and how we can improve our service and facilities. We value your business and we hope you will give us another chance to provide you with a better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
They asked for additional 100 dollars while checking in I thought that was odd
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Haitian,Thank you for your feedback. We apologize for any confusion regarding the additional charge at check-in. This is typically a security deposit to cover any incidental expenses during your stay. We understand how this may seem unexpected and appreciate your understanding. If you have any further questions or concerns, please feel free to reach out. We hope to provide you with a more seamless experience during your next visit.Sincerely, Hotel Management
par un voyageur
Publié le 23 août 2024
Area is changing. Some for the better.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mike,Thank you for your feedback! We appreciate your perspective on the changing area. It's great to hear that you see some positive developments. We are committed to providing a welcoming experience and look forward to welcoming you back as the neighborhood continues to evolve.Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
The water in the shower never got warm, and there was a problem with the toilet.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Melvin,Thank you for your feedback regarding your recent stay. We apologize for the issues you encountered with the shower and toilet. Our maintenance team will investigate these concerns to ensure they are resolved promptly. Your comfort is important to us, and we appreciate your insights as they help us improve. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Not so good
Publié le 22 août 2024 sur HotelsBathroom door would neither fully open nor fully close. No hair dryer (and none available from housekeeping). No cover on outer door peephole. Poor quality soap.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your concerns with us. We sincerely apologize for the inconveniences you experienced during your stay, including the bathroom door issues, lack of a hair dryer, and other amenities. Your feedback is crucial for our improvement, and we will address these matters with our team to enhance our guest experience. We appreciate your input and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Walter,Thank you for your outstanding 10/10 rating! We are absolutely delighted to hear that you had such a positive experience with us. Your feedback motivates our team to continue providing the best service possible. We can’t wait to welcome you back for another exceptional stay!Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Melinda,Thank you for your feedback and for rating us 3/5. We appreciate your honesty and would love to know more about your experience. If there were specific aspects that didn’t meet your expectations, please share them with us. Your insights are important as we strive to improve our services, and we hope to provide you with a better experience on your next visit.Sincerely, Hotel Manager
