Note fondée sur 737 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Annapolis
Publié le 27 nov. 2024
Pretty dreary.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Shawn, We at the RED ROOF INN RICHMOND IN are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par xx, Gestion de l’hôtel
Dear Shannon, Thank you for sharing with us about your stay. We appreciate you and your business. Hope to see you again in the future. Thank you again.SincerelyRose Mary WareOperations Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
fulfills the expectation
Commentaires de Gestion de l’hôtel
21 oct. 2024 par xx, Gestion de l’hôtel
Dear Ramazan,Thank you for sharing with us about your stay. We appreciate you and your business. Hope to see you again in the future. Thank you again.SincerelyRose Mary WareOperations Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Looks and smells old but clean. Lady at the desk was very nice.
Bed was comfortable.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par xx, Gestion de l’hôtel
Dear Laura,Thank you for sharing with us about your stay. We appreciate you and your business. Hope to see you again in the future. Thank you again.SincerelyRose Mary WareOperations Manager
par un voyageur
Publié le 12 sept. 2024 sur Hotels
I waited to check in for 1 1/2 hours to even check in my room because there was no one at the front desk and there was another couple there that had waited just as long as we had waited I was very upset that we had to wait so long to check in our room
Commentaires de Gestion de l’hôtel
21 oct. 2024 par xx, Gestion de l’hôtel
Dear Rachel,Thank you for sharing with us about your stay. I am truly sorry and I do appreciate the feedback from our guests so we know where to work harder to make our guests' stay more pleasant. Thank you and I am truly sorry.Kind RegardsRose M WareOperations Manager
par un voyageur de ALBUQUERQUE
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 oct. 2024 par xx, Gestion de l’hôtel
Dear Maria Isabel,Thank you for sharing with us about your stay. I am truly sorry and I do appreciate the feedback from our guests so we know where to work harder to make our guests' stay more pleasant. Thank you and I am truly sorry.Kind RegardsRose M WareOperations Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Good place to stay. Roomy and clean. You can tell the building is old, still not a bad place
Commentaires de Gestion de l’hôtel
21 oct. 2024 par xx, Gestion de l’hôtel
Dear Erika,Thank you for sharing with us about your stay. We appreciate you and your business. Hope to see you again in the future. Thank you again.SincerelyRose Mary WareOperations Manager
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Very functional clean room
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Barry,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN RICHMOND IN. I was happy to read you were pleased with our very functional and clean room. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 6 sept. 2024 sur Expedia
It was clean, no locked Doors to the end of the building
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Dana. The team at the Red Roof Inn Richmond, INwas pleased to know that you were fond of our cleanliness. You also stated that there were no locked doors to the end of the building.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more future stays.Regards,XaoRed Roof ManagementRediResponse Specialist
