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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
3-star hotel near The Crossings Golf Club

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Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
View from property
1 bedroom, premium bedding, in-room safe, desk
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪18 min walk‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 36.2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Glen Allen

Close to airport.You'll find The Crossings Golf Club and Virginia Randolph Museum within 2 miles (3 km) of this hotel. Also, James River Cellars Winery is within 3 miles (5 km) and Lewis Ginter Botanical Garden is within 6 miles (10 km).

What's nearby

  • Henrico Sports & Events Center - 18 min walk - 1.6 km
  • The Crossings Golf Club - 2 min drive - 1.8 km
  • Lewis Ginter Botanical Garden - 6 min drive - 6.1 km
  • Chamberlayne Actors Theatre - 7 min drive - 7.0 km
  • Richmond Raceway - 11 min drive - 12.0 km

Getting around

  • Ashland Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

3-star hotel near The Crossings Golf Club
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kristine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet hotel. Friendly staff. Only shortcoming (which was minor) was that I struggled to get the TV to work and the bathroom could use some adjustments for an "accessible" room. The bathroom had plenty of space for a wheelchair or walker however, it had a bathtub rather than a roll in shower, which would have been more convenient.
Stayed 9 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tom

Stayed 4 nights in Oct 2024

4/10 Poor

Paul

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Thanh, Fairfax

Stayed 3 nights in Jan 2025

10/10 Excellent

Burke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in. Friendly staff, comfy beds and clean bathrooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rosemary

Stayed 1 night in Jan 2025

6/10 Okay

Donna

Stayed 1 night in Dec 2024

10/10 Excellent

Monifah

Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The staff were exceptionally polite and welcoming! The beds were comfortable and the tv had streaming options!
Stayed 1 night in Jan 2025

10/10 Excellent

Nikola

Stayed 1 night in Sep 2024

8/10 Good

Shafique

Liked: Staff & service
Need more cleaning
Stayed 2 nights in Dec 2024

8/10 Good

Carlos

Travelled with partner
Liked: Staff & service, amenities
The property is well located with many dinning options and it feels very safe. In the room, although everything was working and very clean, the faucets were loose, which made them hard to use and gave the room a less than high-quality feel. Also, the hallway was not very clean.
Stayed 1 night in Dec 2024

6/10 Okay

Jernier

Travelled with family
Liked: Cleanliness, staff & service
Rooms need to be updated.. furniture stained and bathroom needs updates
Stayed 2 nights in Dec 2024

10/10 Excellent

LaTanya

Liked: Cleanliness, amenities, property conditions & facilities
An older property but close to stores and restaurants. Renovation is needed especially the elevators that jerk when they go up and come down.
Stayed 2 nights in Dec 2024

2/10 Terrible

Octavia

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service
Husband requested for our room to be cleaned and staff ignored the request. My husband also requested clean towels and we were told we needed to bring our dirty towels down to the lobby and give them the front desk. How dirty and nasty! And to be clear we did not get towels during the night request. We waited until morning to see the nicer staff.
Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service

Lack of cleaning and lack of breakfast eggs.

Went 5 days without the room being cleaned and it was only after I complained that it was partially done! I did not opt out of room servicing. Scrambled eggs were served Dec 23, 24 and 25 only out of 7 days. They weren'tavailableat all the week prior . Packaged products were served the rest of the mornings.
Stayed 7 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Fabiola

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything It's convenient. Customers service is excellent. Breakfast was great.
Stayed 4 nights in Dec 2024