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Springhill Suites by Marriott Richmond Northwest

2.5 star property
Hotel near Short Pump Town Center in Richmond

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Springhill Suites by Marriott Richmond Northwest

Exterior
Lobby
Reception
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
9960 Independence Park Drive, Richmond, VA, 23233
  • Short Pump Town Center
    ‪6 min drive‬
  • Regency Square Mall
    ‪7 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 2 Double Beds, Non Smoking

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (778)
The price is CA $178
per night
CA $207 total
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Express Richmond I-64 Short Pump Area, an IHG Hotel

About the area

Richmond

In Richmond .At this Richmond hotel, you'll be within 3 miles (5 km) of Virginia Hospital & Health and 6 miles (10 km) of Short Pump Town Center. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 6 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 11 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Golden Corral - ‬13 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Silver Diner - ‬3 min drive

About this property

Springhill Suites by Marriott Richmond Northwest

Hotel near Short Pump Town Center in Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 280 square feet (26 square meters) and includes conference space. A fitness center, tour/ticket assistance, and a picnic area are also featured at the business-friendly Springhill Suites by Marriott Richmond Northwest. Free self parking is available.

This Richmond hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • 280 sq ft of conference space
  • 26 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Springhill Suites by Marriott Richmond Northwest offers 103 accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent tourism fee will be charged

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Northwest
Springhill Suites Marriott Northwest Hotel
Springhill Suites Marriott Northwest Hotel Richmond
Springhill Suites Marriott Richmond Northwest
Springhill Suites Northwest
Springhill Suites Richmond Northwest
Springhill Suites Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Hotel
Springhill Suites by Marriott Richmond Northwest Richmond
Springhill Suites by Marriott Richmond Northwest Hotel Richmond

Springhill Suites by Marriott Richmond Northwest Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1005 reviews" "
Rating 8 - Good. 212 out of 1005 reviews" "
Rating 6 - Okay. 93 out of 1005 reviews" "
Rating 4 - Poor. 53 out of 1005 reviews" "
Rating 2 - Terrible. 49 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Celina

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I love staying at this hotel when I come for a getaway or business. I had some issues with the room, it wasn’t anything that would make me no longer book- because I will be back!!! 😁 Just some minor issues- The mirror in the room wasn’t cleaned properly- some spots, some towels could not be used(some issues with hair on the towel). Tub needs to be redone-started to peel and the tiles as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities
Property needs updating. We were suppose to get our room cleaned everyother day. They never came! Staff was freindly put would not stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Staff & service
Disliked: Room comfort
Could use a renovation. Shower wall tears, A/C door broke screws slightly protruding... tub release stuck
Stayed 2 nights in Oct 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place , I will stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the gal who checked me in. Very helpful with giving a flyer with information as to good restaurants, ect. The room was exceptionally clean and spacious!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service during my stay. The property is well cared for and very clean. I would stay at the property again should the need arise.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Springhill Marriott. It’s always clean, quiet and the staff is awesome.
Stayed 1 night in Oct 2024

8/10 Good

Kendrall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hillary

The staff is always wonderful. The rooms are clean and comfortable. Great place to stay if visiting Richmond!
Stayed 1 night in Sep 2024

8/10 Good

William, Yanceyville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, safe, clean in an great area, wonderful staff! However, the breakfast was horrific, the worst I have ever had, powdered eggs, tasteless cheap sausage, no flavored waffles. We have had better at 3 star hotels, this should be addressed quickly, I suggest you taste the food you're serving! We dumped in the trash and went to Denny's. Sometimes you get what you don't pay for. This would have been a great stay, if the breakfast was better, we hope this is addressed, we come often to Richmond and would like to make this our go to hotel!!
Stayed 3 nights in Sep 2024

10/10 Excellent

tiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Over all good stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel was wonderful! The ladies i interacted with were kind, delightful and so personable. It was a great stay for us. The room was comfortable and very clean. We enjoyed our stay.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie Ann, Oxford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk went above and beyond. They were friendly and it was wonderful being met with a warm welcome after a long day. Cookies are delicious. Only thing that could be better is sound proofing. I was on the third floor and the person above me was very noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, convenient to downtown Richmond.
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
When we arrived, no one was at the front desk, but lots of people were seated uncomfortably and tensely in the lobby. A woman walked up and said the computers were down and she didn't know when we will be back up but I could sit down with everyone else. I have two small children so we stayed in the car and then took them to grab food returning an hour later. I walked in and no one as the front desk, the lady was sitting in the lobby playing a game on her ipad. I could see her, she could see me. There was an uncomfortable moment and then she got up and checked me in. There was water all over the floor, which another person staying there told us not to fall. It just wasn't good at all. So disappointed.
Stayed 1 night in Sep 2024

8/10 Good

Marcia

Staff was exceptionally friendly and helpful. There was plenty of choices for breakfast. The bed was comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not very tasty and the eggs tasted like chaulk, but the hotel itself was very clean and nice. Would definitely stay here again w/ out breakfast
Stayed 1 night in Sep 2024