Note fondée sur 684 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Definitely 2 stars
Publié le 5 oct. 2024 sur HotelsIf you're looking for a 4 star hotel this is not the place for you. But if you're just looking for a place to lay your head and be safe this is fine. Its nothing special, it's just a motel. Take as such and get some sleep.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very clean and well maintained.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Chris,Thank you for visiting Super 8 by Wyndham Midlothian/Richmond Area. We appreciate you highlighting our pristine and well-maintained property, and we cannot wait to welcome you back soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
The whole facility needs an upgrade. Bathroom was dirty, carpet was dirty. The bathroom sink was broken/cracked. And the biggest surprise was there's no elevators!! Guests have to carry their bags up the stairs. Will not stay here next time.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Jiaying,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. Please know we pride ourselves on our spotless, comfortable accommodations, so we apologize that this wasn't your experience. Your comments and our high standards will be shared with the team to ensure we always offer our best. We are grateful for your time and wish you well as your travels continue.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Muy mala limpieza abajo de las camas había basura y las sábanas estaban manchadas el baño estaba sucio y además las puertas no agarraban llave
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Karla,Thank you for your feedback with us. Please accept our apologies for any inconvenience during your stay. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of comfort and cleanliness going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Cable tv and microwave and fridge and continental breakfast
Commentaires de Gestion de l’hôtel
23 sept. 2024 par General Manager, Gestion de l’hôtel
Dear James, Thank you so much for taking the time to leave a review. We appreciate your feedback and are thrilled the in-room amenities met your standards. We hope that you come back soon!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par sandy, Gestion de l’hôtel
Dear William,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Hull Street Midlothian/Richmond Area. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had an unpleasant stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,
par un voyageur
Publié le 3 sept. 2024 sur Expedia
They have an option called pay at check in ITS A SCAM. If you never check in THEY STILL CHARGE YOU. I’m now out $400 and after saying they’d refund me it’s been almost 5 days and still no refund. Scam hotel do not book
Commentaires de Gestion de l’hôtel
9 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Caleb,We're disappointed to hear about any confusion with our policies. This is never the impression that we want our guests to leave us with, so we encourage you to reach out to us for further assistance. Thank you and we hope to hear from you soon.
par un voyageur
Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par sandy, Gestion de l’hôtel
Dear Judy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Hull Street Midlothian/Richmond Area. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be of your standards. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par ashvin , Gestion de l’hôtel
great to hear you good time
