Note fondée sur 216 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Decent Stay
Publié le 8 oct. 2024 sur HotelsGood stay for one night. Front desk very busy as 9nly decent place in Richmond.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Ellen, Gestion de l’hôtel
Thank you for your review of our Richmond Super 8.Hope to see you again soon.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
The owner wants to be "Green" and it inconveniences the guests. Microwaves and coffee makers have been removed from the rooms. I don't know if they keep coffee brewed 24/7 in the lobby but I know I disliked having to leave my room to go downstairs to heat up my food. There are no trash bags in the trash cans as another effort to be "green". I just stacked my trash on the edge of the dresser which the maids could simply wipe down. If I put it in the trash can the maids are required to wash the trash can. I was here only 3 months earlier and enjoyed my stay. Will look at stay somewhere else the next time I am around.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Ellen, Gestion de l’hôtel
I’m sorry that you feel inconvenienced by our decisions. We do have coffee pots available for those that don’t want to use the lobby coffee. It is 24 hours. We do have microwave rooms and extra microwaves to put in rooms for those that want them. We do have a microwave in the lobby available 24 hours also. The girls are to wash out the trash cans daily regardless of bags being used or not. We do have bags available for those that want them. I hope you will continue to stay with us and will let us know when you call for reservations you would like bags, coffee pot in rooms and a microwave. We will accommodate you. Sorry for the issues.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Elken, Gestion de l’hôtel
So sorry for this inconvenience. We do have 24 hour coffee in lobby. Sone of our rooms have microwaves. We have extra microwaves and coffee pots available upon request. Trash cans are cleaned daily. If you prefer trash bags we will accommodate you. Hope this will not keep you from staying with us again. I am sorry.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Ellen, Gestion de l’hôtel
Thank you for much for your review of our RichmondSuper 8. We hopte to see you again soon.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The floors in the room need tending to as they were very dirty. You walk through them and get into the shower your feet are black.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Ellen, Gestion de l’hôtel
Well I am ver sorry to hear this. Feel feee to reach out to me and we will discuss this as this is not the normal for us. I’m sorry you had a bad experience and I hope you will give us another chance. My number 816-776-8008
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Ellen, Gestion de l’hôtel
Thank you for your review of our Richmond Super 8! Hope to see you again soon.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Nice quiet place, close to restaurants and shopping!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Ellen, Gestion de l’hôtel
Thank you so much for your review of our Richmond Super 8. So happy to hear you had a pleasant stay.Hope to see you again soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
The room was not clean upon arrival. Trash left in drawers, stains on comforter and stains on desk and no trash liners in any of the trash cans. I understand wanting to “go-green” and eliminate waste, but when confined to a room, guests are going to have trash that they need to properly dispose of. Also one of the lights in the room was not working. I will say the staff was accommodating and called me within an hour of leaving to offer a comp towards a future stay, which was appreciated.
Commentaires de Gestion de l’hôtel
26 août 2024 par Ellen, Gestion de l’hôtel
Thank you for your review of our Richmond Super 8.I am sorry to hear of your concerns for the cleanlinessof our hotel. We take thses issues very seriously.I do hope you will give us another chance. We have trash bags upon request. We will make sureyou have them the next time.
par un voyageur
Publié le 9 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
9 août 2024 par Ellen Steele, Gestion de l’hôtel
Thank you so much for your review of our RichmondSuper 8! Hope to see you again soon.l
par un voyageur
Publié le 6 août 2024 sur Expedia
Would like more hot options at breakfast. No pool or gym onsite. Staff was friendly.
Commentaires de Gestion de l’hôtel
7 août 2024 par Ellen, Gestion de l’hôtel
Thank you for your review of our Richmond Super 8. Hope to see you again soon
