Note fondée sur 84 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Lovely property overlooking the Green.. rooms were very well decorated and seemed very opulent.. the room we had though felt a little cramped.. the bed was very big. But was awkward to get around.. the tv should be on the wall.. the bed was so high off the ground that you couldn’t see the tv properly! And my biggest bug bear in hotels etc… no dressing area.. no where to sit to dry hair etc!! But the hotel was very clean.. staff were very friendly and helpful. The breakfast was lovely… easy parking and Reeth is a very friendly village.. would I stay here again… probably yes but maybe a bigger room!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Helen,Thanks for your feedback. Harkerside is one of the newly refurbished rooms and the larger bed has reduced the size remaining in the room unfortunately. I would be delighted to show you some of the other rooms in the future and hopefully we can upgrade you to one of the luxury rooms.Thanks again Simon
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Our room wasn't en-suite but I understand all rooms are due for conversion. The staff were excellent in all respects.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Hugh,This is correct, we have already updated the top floor and we will be sorting the first floor rooms in early 2025. We are glad the staff looked after you and hopefully we will see you again soon.ThanksSimon
par un voyageur
A Day in Reeth.
Publié le 14 août 2024 sur HotelsA really first class enjoyable stay. Lovely hotel, excellent food and brilliant service. Had a great time in a great hotel situated in a great location. Will definitely stay again in the not too distant future.
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Hi Peter,Really glad you enjoyed your visit to the hotel.It was a pleasure to look after you and we look forward to seeing you again in the future.ThanksSimon
par un voyageur
Gorgeous views
Publié le 12 août 2024 sur HotelsGorgeous hotel in a stunning village. View from the bedroom was just perfect. Unusually decorated, comfortable, good water pressure in shower. Overall highly recommended place to stay.
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to review your stay and we are delighted you enjoyed your visit.We hope to see you again soon. ThanksSimon
par un voyageur
Publié le 7 août 2024 sur Expedia
par un voyageur
Publié le 28 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 mai 2024 par General Manager, Gestion de l’hôtel
Thanks James, glad you enjoyed your stay.Simon
par un voyageur
Publié le 9 avr. 2024 sur Expedia
The property has recently been sold and refurbished with frightful decor. The beautiful neutral decor room we booked with enormous bathroom now resembled a ‘brothel’ and the bathroom had been reduced to make an odd kitchenette. The heating didn’t work either so we had to change rooms.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par General Manager, Gestion de l’hôtel
Hi Sara,Thanks for taking the time to feedback on your stay. Apologies that their was an issue with the heating in your room. We have recently replaced all of the radiators and heating system throughout the hotel and there were a few teething problems. I am delighted to say these are now all sorted. I hope the alternative room was to your taste. I am disappointed to hear that the refurbishment didn't work for you, we have had some really positive feedback since reopening particularly relating to the bedrooms. Thanks againSimon
par un voyageur
Publié le 8 déc. 2023 sur Hotels
Great place to stay again. Wonderful friendly and helpful staff.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par General Manager, Gestion de l’hôtel
Hi Susan, Thanks for your kind words, we are glad you enjoyed your stay and look forward to seeing you again soon.ThanksSimon
par un voyageur
Publié le 12 nov. 2023 sur Expedia
Have just come back from a very special weekend at the Burgoyne. It is a really friendly hotel with lovely staff, excellent food and a superb building in a special location. It was highly recommended by a friend and lived up to everything he said it would be. The surrpounding countryside boasts many fantastic walks. Highly recommended.
par un voyageur
Publié le 11 oct. 2023 sur Expedia
